JAIME CANDELAS
Las Vegas
Summary
Dedicated professional seeking a long-term position with an exceptional and stable company. Thrives in an environment that aligns with personal passion and values. Committed to continuous learning, growth, and progress within the organization, which feels like a second family. Possesses 26 years of customer service experience and 20 years in the food and beverage sector, bringing a wealth of expertise. Demonstrates 19 years of management and supervisory experience. Proficient in computer systems, particularly within the food and beverage industry, further enhancing qualifications.
Overview
21
21
years of professional experience
Work History
General Manager
Dave and Buster's Summerlin
07.2016 - Current
- Training and develop new team members, development for all new FOH managers, scheduling, LSM, payroll AGM working closely with GM Systems: hot schedules, P&L labor analysis, Weekly and Monthly GM and Sales reports, Bar Inventory, KDS, OpenTable, training with GM to assume that role whenever needed
Assistant General Manager/Acting GM
Chayo Mexican Kitchen and Tequila Bar at The Linq Las Vegas NV
01.2015 - 07.2016
- Training and develop new team members, develop training materials, schedule for all FOH departments, development and training for all new FOH managers, scheduling, floor plan, increased sales with new clients including Cirque De Sole, marketing, obtaining all permits for special events, new hire training payroll AGM working closely with GM Systems: hot schedules, schedule fly, micros design and creation, P&L labor analysis, Weekly and Monthly GM and Sales reports, Bar Inventory, KDS, OpenTable, training with GM to assume that role whenever needed
Service Manager/Training Developing Coordinator New Openings
Tom's Urban Las Vegas NYNY Hotel and Casino Las Vegas, NV
01.2013 - 04.2015
- Second New Venue opening, New Opening Training and develop new team members, develop training materials, schedule for all FOH departments, scheduling, floor plan, staging restaurant, new hire training payroll Acting AGM working closely with GM Systems: hot schedules, InfoGenesis KDS, seat me reservation, fresh text reservations, OpenTable, Menu link, Stratton Warren
Service Manager
Tom’s Urban LA LIVE Los Angeles, CA
01.2013 - 04.2015
- First opening with this company, Train and develop new team members, develop training materials, schedule, and manage server staff of200, scheduling, floor plan, staging restaurant, payroll Acting AGM working closely with GM Systems: hot schedules, micros, KDS, seat me reservation, fresh text reservations
FOH/Admin/Banquet/Catering Manager
C & O Cucina Marina Del Rey, CA
02.2011 - 12.2013
- Human resources, payroll and P&L, reservations, staffing for special events, catering major company events, banquets, POS, Aspect and OpenTable Systems as well as all Microsoft
Maitre D’/FOH Manager
American Fish at the Aria Las Vegas, NV
01.2010 - 01.2012
- Control floor plan, server assignments, seating, flow to kitchen, OpenTable, InfoGenesis, as well as maintain relationships with concierge, hotel executives and VIPs, Direct assistant to General Manager to assist in all general management duties
FOH Manager
Delmonico Steakhouse Las Vegas, NV
01.2004 - 01.2010
- Manager, payroll and P&L, scheduling, reservations, menu creation, supply ordering and receiving, open table reservation system, micros system, drink and food service for lounge, bar ordering and receiving, menu and wine knowledge and trained with Master Sommelier Kevin Vogt
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Staff training
- Inventory control
- Employee scheduling
- Verbal and written communication
- Administrative skills
- P&L management
- Staff motivation
- Labor cost controls
- Deadline oriented
- Strategic planning
- Performance improvement
- Vendor relationships
- Consistently meet goals
- Facility management
- Performance evaluations
- Purchasing
- Recruitment
- Expense control
- Performance analysis
- Cost analysis and savings
- Marketing
- Budget coordination
Employment History
Additional history available on request
Timeline
General Manager
Dave and Buster's Summerlin
07.2016 - Current
Assistant General Manager/Acting GM
Chayo Mexican Kitchen and Tequila Bar at The Linq Las Vegas NV
01.2015 - 07.2016
Service Manager/Training Developing Coordinator New Openings
Tom's Urban Las Vegas NYNY Hotel and Casino Las Vegas, NV
01.2013 - 04.2015
Service Manager
Tom’s Urban LA LIVE Los Angeles, CA
01.2013 - 04.2015
FOH/Admin/Banquet/Catering Manager
C & O Cucina Marina Del Rey, CA
02.2011 - 12.2013
Maitre D’/FOH Manager
American Fish at the Aria Las Vegas, NV
01.2010 - 01.2012
FOH Manager
Delmonico Steakhouse Las Vegas, NV
01.2004 - 01.2010