Jaime Cardoza
Indianapolis,Indiana
Summary
Hardworking retail professional with positive, upbeat nature and enthusiasm for improving guest experience. Energetic professional and multitasker with knack for engaging with customers and help with special needs. Adaptable team player with flexible schedule and eagerness to meet demands of thriving retail business. Responsible Team Sports member from restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Driver, Warehouse Orders
Amazon
05.2026 - Current
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Banker
PNC Bank
03.2025 - 04.2026
- Collaborated with team members to streamline operational procedures, improving overall workflow efficiency.
- Resolved customer inquiries promptly, leveraging problem-solving skills to ensure positive outcomes.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Team Sports Sales Associate
Dicks Sporting Goods
11.2020 - 03.2025
- Assisted customers with locating items, answering questions, and providing direction and service
- Solved complaints by customers and issued credits for returned merchandise
- Found ways to improve customer experience by taking accountability and acting as store Brand Ambassador.
- Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
Education
Communications Degree -
LIBERALARTSIUPUI, Christel House Academy
Indianapolis, Volunteer, IN06-2024
High School Diploma -
Christel House Academy
Indianapolis, IN06-2020
Skills
- Problem Solving
- Work Task Prioritization
- Feedback Acceptance
- Active Listening
- Strong Communication and Interpersonal Skills
- Product Knowledge
- Ability to Lift more than 80 pounds
Hobbies
I like to play competitive games that involve me to work with others to figure out how we can over come obstacles and have fun while playing.
I also like to play sports on my free time like soccer and basketball.
Languages
Spanish
Native or Bilingual
Certification
- Forklift certified
Timeline
Driver, Warehouse Orders
Amazon
05.2026 - Current
Banker
PNC Bank
03.2025 - 04.2026
Team Sports Sales Associate
Dicks Sporting Goods
11.2020 - 03.2025
Communications Degree -
LIBERALARTSIUPUI, Christel House Academy
High School Diploma -
Christel House Academy