Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaime Carter

Nampa,ID

Summary

Results-driven administrative professional with extensive experience in auditing, operations management, and transaction coordination. Skilled in financial reconciliation, inventory control, compliance monitoring, and risk management, with a proven record of improving accuracy, reducing discrepancies, and strengthening internal controls. Adept at drafting and reviewing documentation, coordinating complex processes, and ensuring adherence to legal, regulatory, and corporate standards. Recognized for strong leadership in training and developing staff, while fostering teamwork, accountability, and efficiency. Known for delivering exceptional customer service, resolving conflicts diplomatically, and maintaining clear communication with stakeholders at all levels.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Store Auditor

Maverik
Nampa, ID
04.2025 - Current
  • Conducted detailed financial, inventory, and compliance audits across multiple Maverik store locations to ensure adherence to company policies and regulatory standards.
  • Verified the accuracy of daily sales, cash handling, fuel transactions, and inventory management procedures.
  • Identified discrepancies, shrinkage, and operational inefficiencies; collaborated with store managers to implement corrective actions.
  • Prepared clear, comprehensive audit reports, summarizing findings and recommendations for senior management.
  • Ensured accountability by monitoring store-level adherence to cash controls, safety standards, and operational procedures.
  • Supported risk management efforts by detecting fraud, policy violations, or irregular financial activity.
  • Traveled to assigned Maverik store locations across the region, balancing independent work with strong communication to headquarters.

Operations Manager

Maverik
Nampa, ID
06.2022 - 04.2025
  • Directed daily operations for a high-volume Maverik store, overseeing staffing, customer service, inventory control, and compliance with company standards.
  • Managed and trained a team of 11 employees, focusing on performance improvement, accountability, and career development.
  • Monitored key performance indicators (KPIs), including sales growth, shrinkage reduction, labor costs, and operational efficiency.
  • Ensured compliance with safety regulations, cash handling procedures, and corporate policies across all operations.
  • Delivered exceptional customer service by resolving escalated issues, and ensuring a consistent brand experience.
  • Collaborated with district managers and corporate leadership to execute store initiatives, marketing promotions, and process improvements.
  • Conducted regular audits and inspections, identifying risks, and implementing corrective actions.
  • Championed a culture of accountability, teamwork, and continuous improvement, resulting in improved employee retention and customer satisfaction.

Escrow Assistant (Remote)

Homie Title Agency
South Jordan, Utah
10.2021 - 02.2022
  • Maintained strict adherence to applicable laws, regulations, and corporate policies throughout each transaction.
  • Managed and resolved disputes during the escrow process by facilitating communication and collaboration among all involved parties.
  • Drafted and reviewed documentation, coordinating all closing logistics to ensure the accuracy of financial records and smooth execution.
  • Conducted post-closing follow-up, confirming timely recording, and proper distribution of finalized documents.
  • Delivered high-quality customer service by responding promptly to client questions, and keeping all stakeholders informed of escrow progress.

Junior Escrow Officer

Bidwell Title and Escrow
Chico, CA
02.2013 - 06.2021
  • Maintained strict adherence to applicable laws, regulations, and corporate policies throughout each transaction.
  • Managed and resolved disputes during the escrow process by facilitating communication and collaboration among all involved parties.
  • Drafted and reviewed documentation, coordinating all closing logistics to ensure the accuracy of financial records and smooth execution.
  • Conducted post-closing follow-up, confirming timely recording, and proper distribution of finalized documents.
  • Delivered high-quality customer service by responding promptly to client questions, and keeping all stakeholders informed of escrow progress.

Education

Some College (No Degree) - Office Assistance Program

Butte College
Chico

Some College (No Degree) - General Studies | 01/2012 - 05/2012

Butte College
Oroville, CA

Skills

Hard Skills

  • Financial auditing and compliance, and financial reconciliation
  • Inventory management and shrink reduction
  • Cash handling and verification
  • Risk assessment and fraud detection
  • Compliance analysis and regulatory knowledge
  • Budgeting, cost control, and financial analysis
  • Operations management
  • Process improvement and operational efficiency
  • Proficiency with Microsoft Office Suite and audit software

Soft Skills

  • Attention to detail and accuracy
  • Analytical and critical thinking
  • Problem solving and troubleshooting
  • Integrity and ethical judgment
  • Effective communication
  • Leadership and team development
  • Time management and prioritization
  • Adaptability in fast-paced environments

Certification

Carrington College | 03/2022 - 11/2022

  • Medical Billing and Coding Certificate Program

Timeline

Store Auditor

Maverik
04.2025 - Current

Operations Manager

Maverik
06.2022 - 04.2025

Escrow Assistant (Remote)

Homie Title Agency
10.2021 - 02.2022

Junior Escrow Officer

Bidwell Title and Escrow
02.2013 - 06.2021

Some College (No Degree) - Office Assistance Program

Butte College

Some College (No Degree) - General Studies | 01/2012 - 05/2012

Butte College

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