Summary
Work History
Education
Skills
Timeline
Generic

Jaime Castjohn

Gonzales,LA

Summary

Dynamic Retail Sales Associate with a proven track record at Red Wing Shoes, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective product recommendations and upselling strategies. Adept at cash handling and maintaining an organized sales floor.

Work History

Retail Sales Associate

Red Wing Shoes
  • Assisted customers in product selection and provided excellent service to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor to promote an inviting environment.
  • Operated cash register, processed transactions efficiently, and handled customer inquiries.
  • Collaborated with team members to achieve daily sales goals and improve overall performance.
  • Learned about product features and promotions to effectively communicate benefits to customers.
  • Supported inventory management by restocking shelves and ensuring accurate product displays.
  • Adapted quickly to changing priorities and maintained flexibility in fast-paced retail environment.
  • Engaged with customers to gather feedback, enhancing service quality and store operations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

High School Diploma - Academic

East Ascension High School
Gonzales, LA
05.1995

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Product knowledge
  • Relationship building
  • Product recommendations
  • Brand representation
  • Trend awareness
  • Upselling strategies
  • Product merchandising

Timeline

Retail Sales Associate

Red Wing Shoes

High School Diploma - Academic

East Ascension High School