Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jaime Cerda Velez

Dallas,TX

Summary

Dynamic professional with extensive experience at Walmart, excelling in food safety compliance and inventory management. Proven track record in enhancing customer satisfaction through effective issue resolution and visual merchandising. Skilled in team building and employee training, consistently achieving performance targets while fostering a collaborative work environment.

Amicable Job Title maintaining orderly and tidy work areas, kitchen work stations and retail display cases. Offering outstanding customer service and collaboration skills.

Creative Job Title with Number years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Deli/bakery Associate

Walmart
03.2015 - Current


  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Improved bakery efficiency through effective time management and prioritization of tasks.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
  • Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
  • Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
  • Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Collaborated with team members to ensure consistent product quality and adherence to company standards.
  • Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
  • Streamlined workflow processes through effective organization and communication among team members.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Increased sales by recommending complementary items and promoting current specials to customers.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Reduced waste by accurately measuring ingredients and implementing proper portion control during preparation stages.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Inspected goods to establish accurate pricing and labeling.

Team Lead

Walmart
01.2023 - 07.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Department Manager

Walmart
09.2015 - 01.2023
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.

Education

High School Diploma -

South Oak Cliff High School
Dallas, TX
05.2014

Skills

  • Food safety
  • Equipment maintenance
  • Visual merchandising
  • Inventory management

  • Customer service
  • Product quality
  • Team building
  • Employee training
  • Time management
  • Collaboration
  • Sales promotion
  • Issue resolution
  • Attention to detail
  • Cross-departmental coordination
  • Sanitation procedures
  • Stock rotation
  • Food safety compliance
  • Quality control
  • Stock replenishment
  • Product presentation
  • Product rotation
  • Waste reduction
  • Order fulfillment
  • Upselling strategies
  • Supply ordering
  • Temperature monitoring
  • Cleaning and sanitizing
  • Customer satisfaction
  • Workplace safety
  • Relationship building
  • Stocking and shelving

Accomplishments

employee of the month

Certification

5 year certificate

Languages

Spanish, English
Native or Bilingual

Timeline

Team Lead

Walmart
01.2023 - 07.2024

Department Manager

Walmart
09.2015 - 01.2023

Deli/bakery Associate

Walmart
03.2015 - Current

High School Diploma -

South Oak Cliff High School

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Jaime Cerda Velez