Jaime Cervantes
Chicago,Illinois
Summary
Driven Sales Account Executive with a proven track record in fostering and maintaining strong customer relationships. Experienced in overseeing sales accounts, developing strategic sales plans, and driving revenue growth. Renowned for skills in negotiation, business development, and market analysis. Proven ability to impact sales outcomes through understanding client needs and providing solutions that meet those needs.
Overview
1
1
Language
21
21
years of professional experience
Work History
Sales Account Executive
AT&T -United States of America
Chicago, IL
10.2025 - 06.2026
- Identified and pursued new business opportunities, resulting in an expanded client base.
- Negotiate contracts and terms with clients to close deals effectively.
- Maintain and strengthen relationships with existing clients to ensure satisfaction and retention.
- Conduct product demonstrations and presentations tailored to client needs.
- Collaborated with marketing and sales teams to develop sales strategies and promotional materials that enhanced outreach.
- Monitored sales performance, prepared reports, and provided insights to management on sales activities and client feedback, informing future strategies.
- Stay informed about industry trends, competitor activities, and market conditions to identify new opportunities for growth.
Global Market Manager
IAA/RB Global - United States of America
Westchester, IL
11.2014 - 05.2024
- Built and maintained strong brand trust in designated markets to meet and exceed IAA's buyer growth and retention goals
- Cultivated strategic relationships to enhance business growth and engagement.
- Provided customers with insights on market conditions and trends to support growth initiatives, collaborating with the analytics team to target key areas.
- Established regular check-ins and conducted Quarterly Business Reviews with key accounts to assess performance and identify strategies for deeper engagement with IAA.
- Collaborated and worked with Marketing to develop promotional programs for our international buyers to promote our company brand with the intent of branching out.
- Developed and reviewed content for promotional literature, presentation materials, and advertising campaigns tailored to specific countries.
- Conducted contract reviews to ensure the assigned accounts are meeting contractual obligations
Business Development, Account Manager
IAA/RB Global - United States of America
Westchester, IL
11.2014 - 05.2023
- Created and converted business opportunities from leads in CRM (Salesforce) to enhance sales pipeline
- Identified quality leads through various methods of outreach and research
- Reviewed accounts to identify growth opportunities and align services with client needs
- Encouraged existing customers to buy ancillary products and services through effective communication, strong sales tactics and interpersonal relationship skills
- Collaborated with team members to identify needs for new products and services, driving revenue growth
- Monitored industry news and trends to remain knowledgeable about industry trends, competitors, and customers' needs to adjust market strategy accordingly
- Solution oriented individual who provided constructive input and feedback for continuous growth in both new products/ideas and improvements in all areas of financial growth
- Served as the main contact for handling all Better Business Bureau complaints and questions.
Operations Coordinator - Purchasing Agent
Brainlab Inc, United States of America
Westchester, IL
10.2005 - 05.2014
- Served as main liaison for domestic and international purchasing inquiries and managed all purchasing and outside orders
- Oversaw resource capacities to optimize workflow, identified critical areas, and ensured availability of parts required for reports
- Utilized Salesforce and SAP to process orders and communicate with the team
- Processed hospital safety updates and opened unplanned cases for the engineers when they were onsite
- Worked closely with the hotline and product support engineers to resolve customer queries
- Processed software updates for hospital computer system upgrades
- Assisted Spanish-speaking clients in Latin America as sales and technical representative, addressing their needs and inquiries
Education
Computer Networking Certificate -
CSI Computer Systems Institute
Chicago, ILCity Colleges - Harold Washington
Chicago, ILSkills
- Salesforce CRM
- Contract negotiation strategies
- Sales presentation development
- Product demonstration execution
- Sales report analysis
- Account management
- Lead generation strategies
- Business development
- Client relationship management
- Team development
- Sales data analysis
- Sales trend forecasting
- Market trend analysis
- Client retention
- CRM proficiency
- Computer: SAP Business, Salesforce, JD Edwards, ASAP, LexisNexis Word, Excel, PowerPoint , Sell Hack
- Client retention
- Teamwork
- Negotiation strategies
- Brand advocacy
- Sales trend forecasting
Languages
Spanish
Full Professional
Timeline
Sales Account Executive
AT&T -United States of America
10.2025 - 06.2026
Global Market Manager
IAA/RB Global - United States of America
11.2014 - 05.2024
Business Development, Account Manager
IAA/RB Global - United States of America
11.2014 - 05.2023
Operations Coordinator - Purchasing Agent
Brainlab Inc, United States of America
10.2005 - 05.2014
Computer Networking Certificate -
CSI Computer Systems Institute
City Colleges - Harold Washington