Jaime Collins
Lauderhill,FL
Summary
Organized and motivated employee eager to apply time management and problem-solving skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Digital Marketing Account Manager
Apex Media Solutions
Fort Lauderdale, FL
10.2023 - Current
- Provide regular updates and progress reports to ensure strong client relationships.
- Conduct keyword research to identify optimal keywords for advertising campaigns.
- Monitor competitors' activities in order to stay ahead of the curve with new tactics or technologies.
- Develops social media and digital marketing campaigns, driving brand development, customer loyalty, and revenue generation.
Customer Service Sales Representative
Macys Credit And Customer Service
Coral Springs, FL
06.2022 - 09.2023
- Engaged customers in conversation to effectively determine needs and requirements using excellent verbal skills.
- Delivered significant revenue growth, achieving consistent weekly sales of $11,000.
- Provided precise details regarding products and services.
- Successfully resolved customer service concerns in a timely manner.
Information Specialist
Digital Federal Credit Union
Marlborough, MA
01.2020 - 06.2022
- Managed various phone-based maintenance requests including check re-orders, cashier's checks, and basic loan updates
- Provided technical support for a variety of company products, resolving issues with a success rate of 90%.
- Transmitted information or documents to customers via email, mailings, and facsimile machine.
Education
Bachelor of Business Administration - Criminal Justice
Broward College
Fort Lauderdale, FLSkills
- Strong Analytical and Problem Solving Skills
- Administrative and Office Support
- Microsoft Office Suite 2010 (Word, Excel, PowerPoint and Access)
- Account Management
- Reliability
- Interpersonal Communication
- Attention to Detail
Timeline
Digital Marketing Account Manager
Apex Media Solutions
10.2023 - Current
Customer Service Sales Representative
Macys Credit And Customer Service
06.2022 - 09.2023
Information Specialist
Digital Federal Credit Union
01.2020 - 06.2022
Bachelor of Business Administration - Criminal Justice
Broward College
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