Summary
Overview
Work History
Education
Skills
Timeline
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Jaime Combs

Chillicothe

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

16
16
years of professional experience
2011
2011
years of post-secondary education

Work History

Par/Surgery Scheduler

Adena Regional Medical Center
Chillicothe
05.2022 - Current
  • Scheduled surgical procedures for ENT department within a regional medical center.
  • Coordinated with surgeons, nurses, and patients to confirm appointment details.
  • Managed patient records and ensured accurate data entry into scheduling system.
  • Resolved scheduling conflicts by negotiating alternative times with patients and staff.
  • Trained new staff on scheduling protocols and software usage for efficiency.
  • Monitored upcoming surgeries to maintain workflow and minimize delays in operations.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Created and managed surgical schedules for multiple surgeons.
  • Performed data entry into various computer systems related to surgery scheduling.
  • Ensured that all required documents were obtained prior to scheduled procedures.
  • Scheduled follow-up appointments as designated by physician.
  • Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
  • Adhered to HIPAA guidelines when handling confidential information.
  • Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
  • Distributed treatment and procedural information to patients.
  • Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
  • Attended weekly meetings with department managers in order to review progress of surgical scheduling operations.
  • Collaborated with other hospital personnel to coordinate resources for optimal patient flow during surgery scheduling processes.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Located scheduling barriers and implemented appropriate solutions.
  • Processed payments from patients for surgical services rendered.

Department Manager

Mcdonalds
Chillicothe
11.2009 - 05.2022
  • Managed daily operations to ensure efficient restaurant performance.
  • Trained and supervised team members on customer service standards.
  • Conducted inventory checks to maintain stock levels and reduce waste.
  • Scheduling for all crew
  • Worked alongside General manager to assist in everyday operations.
  • Worked on enthusiasm calendar, making work fun for everyone. Coming up with creative ideas for carry ins and fun games/challenges to do to increase revenue and speed up crew members.
  • Set goals for each shift and made sure all managers were able to work toward achieving goals.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Implemented training programs for new employees on company policies.
  • Ensured compliance with health and safety regulations throughout the restaurant.
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Assisted in developing promotional campaigns to attract new customers.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Handled shift overstock, restocking and inventory control.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Followed safety protocols and company processes and procedures.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Identified training needs among staff members and organized relevant workshops accordingly.
  • Led team meetings to communicate targets, share updates, and gather feedback.
  • Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.

Education

Southeastern Local School District
Chillicothe, OH

Some College (No Degree) - Computer Networking

Ohio University
Chillicothe, OH

Skills

  • Surgical scheduling
  • Patient record management
  • HIPAA compliance
  • Conflict resolution
  • Workflow optimization
  • Effective communication
  • Problem solving
  • Team collaboration
  • Time management
  • Multitasking
  • Epic Software Proficiency
  • Good Telephone Etiquette
  • Organization
  • Task prioritization
  • Dependable and responsible

Timeline

Par/Surgery Scheduler

Adena Regional Medical Center
05.2022 - Current

Department Manager

Mcdonalds
11.2009 - 05.2022

Southeastern Local School District

Some College (No Degree) - Computer Networking

Ohio University

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