Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Huntington National Bank
11.2024 - Current
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Manage HR related issues in Workday.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Used software to coordinate meetings, appointments, and tasks senior executives.
Organized and updated schedules for executives.
Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Processed travel expenses and reimbursements for executive team and senior management group.
Real Estate Agent
eXp Realty, LLC
05.2022 - Current
Develop lists of properties to show clients with specific needs.
Pass customer questions and concerns to the customer service team.
Communicate with home sellers to negotiate the terms of new contracts.
Guide clients on tours of newly built and pre-existing homes to find the perfect listing for each client.
Generates new leads by promoting services and reaching out to potential clients.
Conducts market research to identify the best prices for buyers and renters - negotiated under market pricing for 80% of buyers.
Generated $1.5 million in sales in 2022, $2.8 million in sales in 2023 as a part time agent.
Providing support to clients renting out properties via Zillow.
Director of First Impressions - CEO/Executive Office Assistant
Huntington National Bank
08.2023 - 11.2024
Ensures that meeting spaces are ready for guests and has the required meeting needs such as water and ordering food as needed - providing "white glove" experience.
Provides back-up support to the other Executive Assistants on the Executive Level.
Enters invoices and orders office and kitchen inventory supplies within Coupa system.
Enters work order, maintenance and room set up tickets within Archibus system.
Regularly communicates with Facilities Manager to maintain calendar of office space and meeting rooms.
Make travel arrangements for CEO and Executive Level staff.
Tracks materials needed from Administrators and Executives for upcoming CEO meetings and events.
Maintained area near entrance to create welcoming and inviting environment for guests.
Supported business and hospitality needs of Board of Directors, corporate partners and staff during meetings and company events.
Coordinated events and worked on ad hoc projects.
Administrative Coordinator
Mcgohan Brabender
09.2022 - 08.2023
Answered telephones and transfer calls as needed, providing support to whole McGohan Brabender Dublin team.
Ensured that meeting spaces are ready for guests and has the required meeting needs such as water and ordering food as needed.
Managed office and kitchen inventory.
Supported Retention Support Manager by updating Salesforce platform with necessary changes regarding client information such as but not limited to contact information, number of employees, employee benefits, and lines of coverage.
Updated client information for newsletters and marketing communications.
Entered work order and maintenance tickets as necessary - communicating with maintenance staff on tickets and follow up.
Researched and executing social events for McGohan Brabender Dublin staff, creating a fun environment for office.
Executive Assistant/Operations Manager
Ohio Council for Home Care and Hospice
02.2020 - 09.2022
Multiple role position as both Executive Assistant and Operations Manager.
Assisted Executive Director with emails organization, email communication, calendar
organization, and travel arrangements.
Staff liaison for Board of Directors and 8 Committee Meetings, provided Minutes.
Provided general customer service to all member agencies.
Updated member agency contact information as needed.
Processed payments and created payment plans for members.
Managed all accounts receivable and inputted information in system.
Helped manage West Virginia Council for Home Care and Hospice as needed.
Provided support to other staff in office including Marketing Director, Education Director and Sales Director.
Provided assistance to accountant for accounts payable.
Assisted Executive Director by providing support to other OCHCH staff for Human Resource needs such as communication to Board of Directors, attendance tracking, time off tracking, recruiting using tools such as ZipRecruiter and Indeed, company morale and culture.
Created and executed social events for employees and clients.
Leasing & Marketing Consultant
Sandhurst Apartment Management
12.2018 - 02.2020
Showed and leased apartment units to future residents with a high degree of customer service, while meeting monthly lease quotas.
Prepared and coordinated model and target apartments.
Developed and maintained an ongoing resident retention program under the direction of the property manager.
Maintained and followed up with resident receivables and delinquencies.
Assisted the property manager with hosting resident events and functions at the property.
Updated resident information and lease agreements in Entrata system.
Researched and created ways to obtain new residents and traffic.
Created marketing materials for future and current residents.
Traveled across Columbus - B2B marketing to attract new residents.
Education
Real Estate License - Real Estate
Hondros College of Business
Westerville, OH
05-2015
Bachelor of Science - Specialized Studies
Ohio University
05-2014
High School Diploma -
Gahanna Lincoln High School
06-2010
Skills
Travel Coordination
Clerical Support
Scheduling
File Management
Customer Service
Communication
Microsoft
Administrative
Collaboration
Sales
Spreadsheet tracking
Event coordination
Certification
Certified Executive Administrative Professionals (CEAP)- Office Dynamics International
Ohio Real Estate License
Timeline
Executive Administrative Assistant
Huntington National Bank
11.2024 - Current
Director of First Impressions - CEO/Executive Office Assistant
Senior Manager, Vice President – Cloud Cybersecurity Risk at Huntington National BankSenior Manager, Vice President – Cloud Cybersecurity Risk at Huntington National Bank