Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jaime Covine Morrison

Port Richey,FL

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

26
years of professional experience
1
year of post-secondary education

Work History

TJX Companies
Wayne, , NJ

Loss Prevention Officer
09.1999 - 08.2009

Job overview

  • Worked flexible hours across night, weekend and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Consulted with store managers on bases to perform loss investigations.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
  • Provided loss control reporting for prospects and clients.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Completed incident reports and activity logs for accurate, current records.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Liaised with law enforcement and security personnel in issue investigation.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.

Family haircutters
Flanders, Nj

Barber/Hairdresser
09.1997 - 06.2004

Job overview

  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Educated customers on products to maximize benefits.
  • Organized sales area and work station to showcase products and boost sales.
  • Determined appropriate hair treatments based on conditions and textures.
  • Counted and documented opening and closing cash amounts daily.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Clover painting and remodeling
Ruskin, FL

Virtual Office Manager
08.2013 - Current

Job overview

  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Morris Knolls High School
Rockaway, NJ

High School Diploma from General Studies
06.1996

Argosy University

Associate of Science from Psychology
2022 - Current (3 education.years_Label & 7 education.months_Label)

Allison E-learning

No Degree from JavaScript Application Programming
08.2023 - Current

Skills

  • Report Preparation and Analysis
  • Presentation Design
  • Report Preparation
  • Project Management
  • Scheduling
  • Administering Payroll
  • Job Bidding
  • Documentation
  • Human Resources
  • Email Correspondence
  • Vendor Liaising
  • Customer Service Management
  • Excellent Multitasking Abilities
  • Microsoft Office
  • Administration and Operations
  • Credit and Collections
  • Client Correspondence
  • Travel Coordination
  • Licensing Requirements
  • Enforce Policies
  • Account Reconciliation
  • Policy Implementation
  • Accounts Payable and Receivable
  • Cash Flow and Reconciliation
  • Calendar Management
  • Budget Administration
  • Deposit Collection
  • Handling Complaints
  • Billing and Invoicing
  • Banking Operations
  • Clerical Support
  • Fleet Dispatching
  • Mail Handling
  • Financial Tracking
  • Report Writing
  • Organizational Skills
  • Proposal Writing
  • Office Supplies and Inventory
  • Sales Tax Filings
  • Customer Relations
  • CRM Software
  • Conflict Management
  • Inbound Sales

Timeline

Allison E-learning

No Degree from JavaScript Application Programming
08.2023 - Current

Argosy University

Associate of Science from Psychology
2022 - Current (3 education.years_Label & 7 education.months_Label)

Virtual Office Manager

Clover painting and remodeling
08.2013 - Current

Loss Prevention Officer

TJX Companies
09.1999 - 08.2009

Barber/Hairdresser

Family haircutters
09.1997 - 06.2004

Morris Knolls High School

High School Diploma from General Studies

Similar Profiles

CREATE PROFILE
Jaime Covine Morrison