Jaime Dean
Silsbee,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Sales Executive
Ledge Lounger-Katy, TX
04.2021 - Current
- Prospect and Generate Leads: Identify potential clients through research, networking, and database management to build a pipeline of qualified prospects
- Engage in Cold Calling: Initiate outbound calls to targeted prospects to introduce the company's products or services, establish rapport, and schedule meetings
- Handle Warm Leads: Follow up on warm leads provided by marketing efforts or inbound inquiries, effectively qualifying prospects and guiding them through the sales process
- Conduct Sales Presentations: Deliver persuasive and engaging sales presentations to showcase the company's offerings, emphasizing value propositions and benefits to meet customer needs
- Understand Customer Needs: Listen actively to prospects' requirements, pain points, and preferences to tailor product recommendations and effectively address objections
- Negotiate and Close Sales: Collaborate with potential clients, negotiate pricing, terms, and contract details to successfully close deals and achieve sales targets
- Maintain CRM and Sales Reports: Accurately track sales activities, update customer information in the CRM system, and provide regular sales reports to management
- Collaborate with Sales Team: Work closely with the sales team to share market insights, best practices, and coordinate efforts to maximize overall sales performance
- Excellent verbal and written communication skills to effectively engage with prospects, deliver compelling sales pitches, and communicate product benefits clearly
- Strong negotiation and persuasion skills to navigate through objections and close deals effectively
- Ability to build and maintain rapport with prospects, demonstrating a customer-centric approach to sales
- Strong organizational and time management skills to handle multiple leads, prioritize tasks, and meet deadlines.
Office Administrator
Ledge Lounger-Brookshire, TX
07.2020 - Current
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc
- And distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc
- Check, sort and forward emails
- Monitor office/kitchen supplies and place orders when necessary
- Coordinate employee birthday activities, and company events
- Keep updated records and files
- Monitor office expenses and costs
- Coordinate travel, and lodging, arrangements for company trips
- Other duties as needed.
Client Service Representative
CINCO RANCH VETERINARY HOSPITAL
07.2019 - 07.2020
- Answer large volume of calls on multi-line phone system
- Schedule patients for exams, surgeries, boarding facilities and/or grooming
- Collect and process payments for services rendered
- Maintain, update, and file electronic and paper medical records
- Develop rapport with new and existing clients by providing friendly, attentive and knowledgeable customer service
- Maintain cleanliness of front lobby area.
Lead Receptionist
ORANGE GROVE VETERINARY CLINIC
01.2018 - 01.2019
- Answer large volume of calls on multi-line phone system
- Schedule patients for exams and/or surgeries
- Collect and process payments for services rendered
- Develop rapport with new and existing clients by providing friendly, attentive and knowledgeable customer service
- Maintain cleanliness and efficiency of front lobby area
- Accounts Receivables and Payables
- Marketing and managing of Social Media Sites.
Tech Services Staff Assistant
REPCON, INC
01.2015 - 01.2018
- Review and comparison of multi-million dollar contractual and staffing rate proposals
- Updated and maintained extensive staffing rate spreadsheet for over 150 contractor locations worldwide
- Document controlled all electronic correspondence with clients in regard to negotiations
- Calculated and processed timesheets for field employees.
Retail Sales Manager
JUST FOR KIX, UNIQUE BOUTIQUE
01.2014 - 01.2014
- Provided customer service to patrons
- Sales & Marketing
- Inventory
- Scheduled all employees
- Accounts Payable and Receivables
- Processed payroll.
Office Manager
OWENS ENGINEERING CO
01.2009 - 01.2013
- Answered phones
- Drafted legal descriptions of pipelines and well locations to file with County Courthouse
- Accounts Payable and Receivables
- Coordinated county wide seal coat project for the repair of roads yearly
- Ordered materials, supplies, and services
- Completed monthly, quarterly, and yearly tax reports
- Processed payroll.
Co-Owner
JUST FOR KIX, UNIQUE BOUTIQUE
01.2007 - 01.2009
- Provided customer service to patrons
- Sales & Marketing
- Inventory
- Scheduled all employees
- Accounts Payable and Receivables
- Processed payroll.
Skills
- Sales expertise
- Data Analysis
- Interpersonal and written communication
- CRM software proficiency
- Customer Service
- Office Administration
- Time Management
- Critical Thinking
Timeline
Sales Executive
Ledge Lounger-Katy, TX
04.2021 - Current
Office Administrator
Ledge Lounger-Brookshire, TX
07.2020 - Current
Client Service Representative
CINCO RANCH VETERINARY HOSPITAL
07.2019 - 07.2020
Lead Receptionist
ORANGE GROVE VETERINARY CLINIC
01.2018 - 01.2019
Tech Services Staff Assistant
REPCON, INC
01.2015 - 01.2018
Retail Sales Manager
JUST FOR KIX, UNIQUE BOUTIQUE
01.2014 - 01.2014
Office Manager
OWENS ENGINEERING CO
01.2009 - 01.2013
Co-Owner
JUST FOR KIX, UNIQUE BOUTIQUE
01.2007 - 01.2009
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