Jaime Deason
Mustang,OK
Summary
Dynamic professional with a proven track record at KFC Restaurant, excelling in leadership and customer service. Adept at enhancing operational efficiency through effective time management and problem-solving skills. Recognized for motivating teams and fostering collaboration, resulting in improved service delivery and customer satisfaction. Committed to creating engaging environments and driving success.
Overview
5
5
years of professional experience
Work History
Engement Assistant
Sand Sage of the Highlands
Mustang, OK
08.2025 - Current
- Assisted in coordinating daily administrative tasks to enhance operational efficiency.
- Managed scheduling and logistics of meetings and events to optimize team collaboration.
- Supported project management efforts by tracking timelines and deliverables effectively.
- Facilitated communication between departments to ensure alignment on objectives and priorities.
Server
Johnny Carinos Country Italian
Yukon, OK
02.2023 - 04.2024
- Provided excellent customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Accurately took orders and communicated with kitchen staff to ensure timely and correct meal delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items, restaurant procedures, and customer service expectations.
- Managed cash register operations, processing payments efficiently while handling customer inquiries.
- Collaborated with team members to streamline service flow during peak hours for improved efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Regularly served up to 10 tables at a time while simultaneously running food and helping coworkers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
KFC Restaurant
Mesa, AZ
07.2020 - 01.2023
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained staff on food preparation techniques and customer service protocols.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented employee scheduling strategies to optimize labor efficiency during peak hours.
- Conducted performance evaluations, providing actionable feedback to improve team productivity.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Managed up to 6 employees per shift on a daily basis.
Skills
Attention to detail
Outgoing personality
Multi-tasking
Communication
Time management
Customer service
Leadership
Flexibility
Record keeping and documentation of activities
Ability to motivate and encourage participation
Patient and resident engagement
Problem solving
Empathy
Compation
Creativity
Activity development
Patience
Active listening
Attention to detail
Timeline
Engement Assistant
Sand Sage of the Highlands
08.2025 - Current
Server
Johnny Carinos Country Italian
02.2023 - 04.2024
Manager
KFC Restaurant
07.2020 - 01.2023