Jaime Deason
Mustang,OK
Summary
Dynamic professional with a proven track record at KFC Restaurant, excelling in leadership and customer service. Adept at enhancing operational efficiency through effective time management and problem-solving skills. Recognized for motivating teams and fostering collaboration, resulting in improved service delivery and customer satisfaction. Committed to creating engaging environments and driving success.
Overview
5
5
years of professional experience
Work History
Engement Assistant
Sand Sage of the Highlands
Mustang, Oklahoma
08.2025 - Current
- Assisted in coordinating daily administrative tasks to enhance operational efficiency.
- Managed scheduling and logistics of meetings and events to optimize team collaboration.
- Supported project management efforts by tracking timelines and deliverables effectively.
- Facilitated communication between departments to ensure alignment on objectives and priorities.
Server
Johnny Carinos Country Italian
Yukon, Oklahoma
02.2023 - 04.2024
- Provided excellent customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Accurately took orders and communicated with kitchen staff to ensure timely and correct meal delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items, restaurant procedures, and customer service expectations.
- Managed cash register operations, processing payments efficiently while handling customer inquiries.
- Collaborated with team members to streamline service flow during peak hours for improved efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Regularly served up to 10 tables at a time while simultaneously running food and helping coworkers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
KFC Restaurant
Mesa, Arizona
07.2020 - 01.2023
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained staff on food preparation techniques and customer service protocols.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented employee scheduling strategies to optimize labor efficiency during peak hours.
- Conducted performance evaluations, providing actionable feedback to improve team productivity.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Managed up to 6 employees per shift on a daily basis.
Skills
Attention to detail
Timeline
Engement Assistant
Sand Sage of the Highlands
08.2025 - Current
Server
Johnny Carinos Country Italian
02.2023 - 04.2024
Manager
KFC Restaurant
07.2020 - 01.2023