Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaime Duenas

Orlando,FL

Overview

13
13
years of professional experience
1
1
Certification

Work History

Inventory Checker

Publix Pharmacy Warehouse
03.2024 - Current

Ramp Supervisor

Menzies Aviation
04.2022 - 06.2024
  • Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
  • Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
  • Completed aircraft reset functions, such as cabin service, refueling, and cargo actions to meet departure schedules.
  • Collaborated with airline representatives to resolve any operational issues and improve overall service quality.
  • Evaluated employee performance regularly through periodic reviews that provided constructive feedback aimed at improving skills.
  • Ensured compliance with all regulatory requirements for airport operations by staying current on industry standards and guidelines.
  • Maintain accurate records of all ramp activities for reporting purposes.
  • Promoted a positive work environment by fostering open communication lines between team members and encouraging professional growth opportunities.
  • Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
  • Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
  • Achieved timely flight departures through effective management of ground handling services, including baggage handling, fueling, and cabin cleaning.
  • Developed comprehensive training programs for new hires to ensure consistent performance across the team.
  • Evaluated performance, set schedules and coached ramp agents on work areas.
  • Coordinated closely with maintenance teams to address any equipment issues promptly, reducing downtime impact on flight schedules.
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.

Lead Ramp Agent

Menzies Aviation
06.2022 - 05.2023
  • Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
  • Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
  • Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
  • Boosted team morale by fostering a positive work environment and providing clear communication channels.
  • Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
  • Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
  • Assisted in resolving customer complaints regarding lost or damaged luggage, leading to higher satisfaction rates among passengers.
  • Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Guided aircraft into and out of parking positions using hand signals.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Connected electrical power unit and hoses to aircraft.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.

Ramp Agent

Menzies Aviation
04.2022 - 06.2022
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew.

Roofing Manager

Russ Noyes Roofing Inc.
05.2021 - 11.2021
  • Achieved successful project completion rates through diligent monitoring of progress against established timelines, proactively adjusting work plans as needed to meet changing circumstances or unforeseen challenges.
  • Developed strong relationships with clients through excellent communication skills and proactive problem-solving, leading to repeat business opportunities.
  • Collaborated with suppliers to negotiate favorable pricing and secure reliable sources for materials, resulting in cost savings for the company.
  • Reduced material waste with diligent inventory management and accurate forecasting of project needs.
  • Enhanced client satisfaction by delivering high-quality workmanship within budget and on schedule.
  • Ensured compliance with local building codes, industry regulations, and OSHA safety standards throughout all stages of project development.
  • Implemented preventative maintenance programs to extend the lifespan of roofing systems and reduce long-term costs for clients.
  • Coordinated with other trades on site to ensure smooth workflow and minimize disruptions during construction phases.
  • Established a strong reputation for quality craftsmanship among local contractors and property owners, resulting in word-of-mouth referrals and increased business opportunities.
  • Managed multiple projects simultaneously while prioritizing tasks effectively to meet deadlines without compromising quality standards.
  • Participated in regular training sessions to maintain up-to-date knowledge of industry advancements, sharing newfound insights with the team to continually improve overall performance.
  • Maintained accurate records of project progress, ensuring timely completion reports were submitted to management for review.
  • Monitored construction sites for compliance with safety regulations and adherence to standards.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Negotiated labor contracts with general contractors and subcontractors.
  • Prepared detailed project estimates and reports for management review.
  • Conducted critical pre-installation conferences with subcontractors.
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Oversaw effective disposal of construction waste.

Roofing Project Manager

United Roofing
12.2020 - 05.2021
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Provided detailed project status updates to management.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Mentored supervisors in project management best practices to enhance their skills and contribute to better overall performance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Achieved high levels of team engagement and morale by promoting collaborative work environment.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.

Project Manager

HD Roofing and Construction
05.2020 - 09.2020
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Maintained high safety standards to ensure secure workplace for all employees.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into the team quickly.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Supervisor

HD Roofing and Construction
01.2020 - 05.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained high safety standards to ensure secure workplace for all employees.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Evaluated staff performance and provided coaching to address inefficiencies.


Roofing Sales

Russ Noyes Roofing Inc.
09.2018 - 08.2019
  • Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
  • Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
  • Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
  • Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
  • Provided exceptional customer service by addressing concerns promptly and professionally during all stages of the project.
  • Educated customers on the benefits of various roofing products, resulting in informed decisionmaking.
  • Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
  • Consistently met or exceeded monthly sales quotas through effective prospecting techniques and relationship-building strategies.

Roofer

Russ Noyes Roofing Inc.
11.2017 - 09.2018
  • Assisted in the removal of old roofing materials and debris to prepare for application of new roofing.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
  • Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.

Forklift Driver

Honey Transport
08.2017 - 12.2017
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
  • Contributed to a positive workplace culture by demonstrating strong teamwork skills and consistently displaying a professional attitude.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Optimized storage layouts by reorganizing pallets for easier access and improved workflow.
  • Checked items against documentation for accuracy.

Produce

Los Girasoles
07.2017 - 08.2017
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Construction Laborer

N/a
06.2017 - 07.2017
  • Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered and disposed of worksite debris to remove safety hazards.

Project Manager

Productos Medicos Regiomontanos S.A. De C.V.
07.2012 - 05.2017
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.

Education

GED -

Seminole State College of Florida
Sanford, FL
05-2022

Bachelor - Biomedical Engineering

Universidad De Monterrey
San Pedro Garza Garcia, NL
06-2012

Skills

  • Leadership
  • Project Management
  • Shipping and Receiving
  • Stock rotation
  • Cycle counting
  • Reliable and punctual
  • Heavy lifting
  • Order picking and processing
  • Forklift operation
  • Maintaining stock levels
  • Error adjustments
  • Purchasing strategies
  • Digital and physical counts
  • MS office
  • Sales planning
  • Discrepancy investigation
  • Order fulfillment
  • Process implementation
  • Sales goals
  • Data management
  • Cost reduction
  • Teamwork
  • Time management
  • Problem-solving
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Decision-making

Certification

  • Cherrypicker/Motordriver, Present
  • Driver's License
  • Forklift Certification

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Inventory Checker

Publix Pharmacy Warehouse
03.2024 - Current

Lead Ramp Agent

Menzies Aviation
06.2022 - 05.2023

Ramp Agent

Menzies Aviation
04.2022 - 06.2022

Ramp Supervisor

Menzies Aviation
04.2022 - 06.2024

Roofing Manager

Russ Noyes Roofing Inc.
05.2021 - 11.2021

Roofing Project Manager

United Roofing
12.2020 - 05.2021

Project Manager

HD Roofing and Construction
05.2020 - 09.2020

Supervisor

HD Roofing and Construction
01.2020 - 05.2020

Roofing Sales

Russ Noyes Roofing Inc.
09.2018 - 08.2019

Roofer

Russ Noyes Roofing Inc.
11.2017 - 09.2018

Forklift Driver

Honey Transport
08.2017 - 12.2017

Produce

Los Girasoles
07.2017 - 08.2017

Construction Laborer

N/a
06.2017 - 07.2017

Project Manager

Productos Medicos Regiomontanos S.A. De C.V.
07.2012 - 05.2017

GED -

Seminole State College of Florida

Bachelor - Biomedical Engineering

Universidad De Monterrey

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Jaime Duenas