Jaime Garza
Southgate,MI
Summary
Experienced Leader, with proven skills in management, training, and customer service Persuasive Communicator, strong team builder, and adept motivator/mentor Continually focused, on quality, customer satisfaction, and measurable results Self-starter, energetic innovator, able to address change proactively to meet or exceed goals
Overview
14
14
years of professional experience
Work History
Warehouse Manager
Mucci Farms
02.2023 - Current
- Oversee the daily warehouse operations of six departments and for two shifts
- Strategically manage warehouse in compliance with company’s policies and vision
- Initiate, coordinate and enforce optimal operational policies and procedures
- Maintain standards of health and safety
- Liaise with clients, suppliers, transport companies and other facilities within the company
- Plan work and assign tasks appropriately and appraise results
- Produce reports and statistics regularly to corporate offices
- Receive feedback and monitor the quality of services provided
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Implement process improvement initiatives.
Quality Supervisor
01.2020 - 02.2023
- Ensure customer satisfaction by maintaining and enforcing company’s quality program
- Monitor and evaluate the success and effectiveness of the quality training programs
- Deploy a variety of quality training methods with new and tenured employees
- Create an environment that promotes ongoing employee development and internal promotion
- Ensure that proper QA reporting procedures are followed and communicated to all key stake holders
- Maintain constant communication with all other departments to ensure customer satisfaction and the success of the company.
Site Supervisor
Thyssen Krupp Containment
08.2019 - 12.2019
- Oversee several inspection operations at a customer Facility
- Meet with customer to understand inspection criteria and develop a work instruction
- Train team on inspection as well as proper use of tools/gauges
- Audit work stations to ensure all policies and procedures are being met
- Gather inspection data and send out report at the end of the shift.
General Supervisor
Hollingsworth Logistics
04.2019 - 07.2019
- Oversee daily operations of 25+ employees on 20 packaging lines
- Oversee packaging of a variety of automotive components according to customer requirements
- Utilize SAP inventory program
- Used Kronos time keeping program
Shift General Manager
AJM Packaging
10.2017 - 02.2019
- Oversaw daily Operations of 45+ employees
- Ensured shift produced quality paper bags while maintaining production goals
- Worked hands on with machine adjusters ensuring machines were running smoothly
- Held employees accountable for their part of ensuring the team was a success
- Compiled all daily production information and formulated it into a spreadsheet
Shift General Manager
Mastronardi Produce
10.2016 - 09.2017
- Oversaw daily production operations
- Set efficiency standards by doing time studies on all aspects of the production line
- Identified bottlenecks and implemented new strategies to boost line efficiencies
- Held supervisors accountable for meeting customer specifications while sustaining production goals, as well as, productivity goals
- Coordinated with other departments in order to meet deadline
- Compiled all daily production information and formulated it into a Spreadsheet
Shift Production Supervisor
08.2009 - 10.2016
- Motivate production line productivity and efficiency, hold team accountable for meeting goals
- Ensure orders are complete with a strong focus on allocations, customer requirements, ready times and production cost
- Train line workers on production procedures, food safety, and MOS
- Request product, packaging, and all other necessary supplies in order to complete the daily orders
- Maintain an open line of communication with all team members
- Monitor product quality to ensure customer standards are met
- Validate all package labels, packaging material and product allocations are correct
Education
GED -
Franklin Institute
Detroit, MISkills
- Fundamental computer skills
- Forklift Operator
- Continuous Improvement Projects
- SAP inventory program
- Shipping and Receiving
- Operations Planning
- Daily Operations Management
- Performance Evaluations
- Distribution and Warehousing
- Operations Management
- Hiring and Training
- Supply Chain Performance Management
Languages
Spanish
Full Professional
Timeline
Warehouse Manager
Mucci Farms
02.2023 - Current
Quality Supervisor
01.2020 - 02.2023
Site Supervisor
Thyssen Krupp Containment
08.2019 - 12.2019
General Supervisor
Hollingsworth Logistics
04.2019 - 07.2019
Shift General Manager
AJM Packaging
10.2017 - 02.2019
Shift General Manager
Mastronardi Produce
10.2016 - 09.2017
Shift Production Supervisor
08.2009 - 10.2016
GED -
Franklin Institute
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