Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
FedEx Delivery Driver
Mgcrow Logistics
Durham, NC
08.2019 - Current
Loaded and unloaded vehicles at distribution center and delivery address.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Verified accuracy of items loaded onto truck against shipping documents.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
R&L concrete
05.2017 - 08.2019
Utilized power tools to cut and shape concrete as needed.
Ensured proper curing of freshly poured concrete surfaces by utilizing appropriate methods such as covering with plastic sheets or applying curing compounds.
Operated various machines such as jackhammers, vibrators, pumps, power saws. to perform different tasks related to concreting work.
Transported material and equipment between job sites using company vehicles.
Adhered strictly to safety protocols while performing all tasks related to concreting work.
Collaborated with team members on large-scale projects by delegating responsibilities based on individual strengths.
Cleaned up the job site upon completion of each project.
Provided input into design decisions when requested by supervisors or clients.
Resolved any issues that arose during the course of a project in an efficient manner.
Assisted in the preparation of concrete mix designs based on customer specifications.
Assistant General Manager
Pizza Hut
02.2015 - 10.2018
Managed daily operations of the store, including scheduling and supervising staff.
Ensured that customer service standards were met or exceeded at all times.
Developed and implemented effective strategies to maximize sales and profits.
Conducted regular performance evaluations for employees to ensure quality standards were maintained.
Analyzed financial data and prepared reports for senior
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Provided training, guidance, and support to staff members on proper procedures and policies.
Implemented safety protocols to protect both customers and employees from potential hazards.
Prepared weekly schedules for staff members based on their availability.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Performed administrative tasks such as filing paperwork, preparing documents.
Developed marketing plans to promote products or services offered by the company.
Motivated and led team members to work together to achieve targets.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
Winston International LTD
01.2016 - 08.2016
Stacked and organized filled boxes in designated areas for shipping purposes.
Maintained a clean, safe, and organized work environment.
Verified product quality and quantity against customer specifications.
Assisted other team members with packing tasks when necessary.
Monitored inventory levels of various products throughout shift.
Recorded accurate production data such as weight, counts.
Checked packaging materials for any defects or damages prior to use.
Followed all safety regulations while operating machinery and equipment.
Collaborated effectively with co-workers to ensure completion of tasks on time.
Inspected finished products for accuracy before being shipped out.
Ensured that all documents related to the production process were completed accurately.
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)