Jaime Gordillo
NGPG Braselton Clinic
Flowery Branch,USA
2
Languages
16
years of professional experience
To obtain a challenging position that will utilize both my education and valuable work experience in contributing to the success of my future employer.
Work History
Lab Technician
10 Years 3 Months- Conducted laboratory tests and analyses to ensure quality patient care.
- Maintained and calibrated laboratory equipment for optimal performance.
- Assisted in the development of new testing protocols and procedures.
- Trained junior technicians on laboratory best practices and safety procedures.
Referral Coordinator
4 Years 7 Months- Managed incoming mail distribution to ensure timely communication.
- Scheduled patient admissions and discharges.
- Handled incoming and outgoing calls, accurately recording messages for effective follow-up.
- Developed and implemented nursing care plans.
- Demonstrated self-direction in decision-making processes.
- Exhibited strong personal accountability in all tasks.
- High level of personal accountability.
- Opened and properly distributed incoming mail.
- Coordinated patient admissions and discharges to streamline scheduling and improve patient flow.
Service Advisor
2 Months- Work with new customers in the development of new accounts and the implementation of new systems.
- Developed new policies and procedures.
- Secured repeat business through effective client follow-up strategies.
Customer Service Representative
2 Years 5 Months- Answered 20 calls daily, resolving customer inquiries and offering information on new products.
- Welcomed customers warmly as they entered the store. entering the store to ascertain what each customer wanted or needed.
- Provided detailed descriptions of products to customers. to customers and accurately explained details and care of merchandise.
- Provided courteous assistance to customers in person and over the phone. customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientèle.
Patient Care Associate
8 Months- Prepared patient charts accurately and neatly for the clinic.
- Verified appointment times with patients to ensure smooth scheduling and minimize wait times.
- Managed multi-line phone system and greeted all patients warmly to create a welcoming environment.
- Prepared patient charts accurately and neatly, enhancing clinic organization and facilitating efficient patient care.
- Maintained current knowledge of developments in technical instrumentation.
Education
CMA Certification
High School Diploma
Skills
Patient Evaluation/Intervention
CMA Certification
Referral Coordinator
Bilingual English/Spanish
Extremely organized
Understanding
Lab equipment maintenance CPR Certification
Self-motivated
Insulin medication assistance
LANGUAGES
Bilingual English/Spanish
Bilingual (Spanish)
Timeline
Lab Technician
NGPG Braselton Clinic
06.2016 - CurrentRead More
Service Advisor
Asia Auto Repair
12.2013 - 02.2014Read More
Referral Coordinator
NGPG Buford
04.2012 - 11.2016Read More
Patient Care Associate
Injury Relieve Chiropractic
02.2012 - 10.2012Read More
Customer Service Representative
AT&T Wireless Ect
10.2010 - 03.2013Read More
Chestatee High School
High School Diploma
Read More
Woodruff Medical Training and Testing School
CMA Certification
Read More