Jaime Granados
Queens
Overview
2
2
years of professional experience
Work History
Team Member
Shake Shack
New York
07.2025 - Current
- Operated kitchen equipment safely while preparing food items according to company standards.
- Trained new staff on operational procedures and best practices to ensure compliance and efficiency.
- Rotated through different stations to maintain coverage and support production goals.
- Monitored inventory levels and communicated needs to management to prevent shortages.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Waiter/Server
Terrance On The Park
Queens
06.2024 - 07.2025
- Prepared dining areas before opening by setting up silverware, glassware, and tables.
- Delivered exceptional customer service by promptly greeting guests and enhancing overall dining experience.
- Taking accurate food and beverage orders from guests, demonstrating strong knowledge of menu items and specials.
- Coordinated with kitchen staff for timely preparation of orders and special requests, ensuring seamless service.
- Managing multiple tables of 13+ people each while maintaining attention to detail and keeping accurate order.
- Resolved guest complaints or issues promptly and professionally in order to maintain a positive dining experience.
- Developed strong familiarity with the layout and inventory of dining equipment and supplies to quickly address any issues.
- Ensured tables were clean by promptly folding tablecloths and clearing away used dishes.
Education
High School Diploma -
Flushing Highschool
Queens, NY06-2023
Associate of Science - Psychology
Borough of Manhattan Community College of The City University of New York
New York, NY04-2026
Skills
- Point of sale
- Food safety practices
- Work station organization
- Customer service
- Team collaboration
- Positive attitude
Languages
- English
- Spanish
Timeline
Team Member
Shake Shack
07.2025 - Current
Waiter/Server
Terrance On The Park
06.2024 - 07.2025
High School Diploma -
Flushing Highschool
Associate of Science - Psychology
Borough of Manhattan Community College of The City University of New York