Jaime Griffin
Tupelo,MS
Summary
Knowledgeable and dedicated customer service professional with extensive experience in medical, retail and production industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
Work History
Track Team Member
Toyota
08.2023 - 01.2024
- Production/assembly team member I was also a quality inspector, installed gear shifts, and engine mounds
Small Business Owner
The flower bee
04.2020 - 07.2023
- Successfully ran my own small business which specialized in floral designs for weddings, funerals and everyday occasions and holidays
- I did all of the floral designs, bookkeeping, taxes, kept up with business licenses, delivery, waited on customers and ordering and receiving products
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
CMA - Certified Medical Assistant
Prime Care Medical Center
09.2013 - 03.2020
- I was a certified medical assistant and also X-ray tech for a 5 doctor, 4 nurse practitioner general practice clinic
- My duties were assisting doctors in all exams and minor procedures including stitches, casts, gyno exams, joint injections
- I preformed vitals, gave doctor prescribed injections, worked with insurance companies to get medications approved, drew blood, did IVs and caths, preformed X-rays for all doctors and FNP, removed casts and stocked exam rooms, prepped patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
X-Ray Technician/Medical Assistant
Marietta Rheumatology Associates, PC
01.2013 - 08.2013
- My primary responsibility was performing all X-ray for 5 doctors and 3 FNP in a very busy primary care office
- I also received my certifications in DEXA bone scans, prepped patients for joint injections, charting and vital signs
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Completed thorough documentation for each examination performed, ensuring accuracy in billing processes and medical records management.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Checked equipment each day and reported major malfunctions to supervisor for attention.
Certified Coffee Expert and Sales Floor Manager
Borders Books And Music
09.2005 - 04.2013
- Increased sales revenue by implementing effective floor management strategies and motivating team members.
- Established strong customer relationships by providing exceptional service and addressing concerns promptly.
- Exceeded sales targets consistently with a proactive approach to product promotion and client engagement.
- Managed inventory effectively, ensuring optimal stock levels and timely merchandise availability.
- Promoted in less than a year to manager level and also a district trainer and certified coffee expert for Seattles Best Coffee.
- District trainer for Seattles best coffee. I trained all cafe employees for Georgia and Florida.
Education
medical -
Fortis
Marietta, GA08.2012
Skills
- Customer service
- Time management
- Punctual
- Fast learner
- Great attitude
- Hard worker
- Medical experience
- Computer literacy
- Hazardous Materials Handling
- Safety Regulations per OSHA and state regulations
Timeline
Track Team Member
Toyota
08.2023 - 01.2024
Small Business Owner
The flower bee
04.2020 - 07.2023
CMA - Certified Medical Assistant
Prime Care Medical Center
09.2013 - 03.2020
X-Ray Technician/Medical Assistant
Marietta Rheumatology Associates, PC
01.2013 - 08.2013
Certified Coffee Expert and Sales Floor Manager
Borders Books And Music
09.2005 - 04.2013
medical -
Fortis