JAIME GRISALES
ORLANDO ,FLORIDA
Summary
Responsible Driver with 6 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.
Overview
10
10
years of professional experience
Work History
Supervisor
hexxagon technologies
Orlando, FLORIDA
12.2023 - 06.2024
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided ongoing training to address staff needs.
- Identified needs of customers promptly and efficiently.
Professional Driver
Fed Ex Ground
Orlando, FLORIDA
03.2022 - 11.2023
- Transported goods to customers safely and securely.
- Provided excellent customer service by promptly responding to inquiries.
- Monitored weather conditions along routes to ensure safe travel at all times.
- Maintained safe driving history with no critical incidents over 5-year timeframe.
Professional Driver
unique freight carriers
Illinois City, Chicago
04.2018 - 02.2022
- Transported goods to customers safely and securely.
- Provided excellent customer service by promptly responding to inquiries.
- Followed detailed instructions from dispatchers regarding delivery times and routes.
- Loaded and unloaded trucks manually as needed using appropriate lifting techniques.
- Communicated effectively with clients regarding route changes due to traffic delays.
Supervisor
Canteen Vending
Pembroke Park, FLORIDA
01.2014 - 03.2018
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Created new strategies for improving customer service standards within the organization.
Education
High School Diploma -
Deograciaas Cardona
Colombia11-1997
Skills
- Staff Discipline
- Employee Motivation
- Decision-Making
- Issue Research
- Team Collaboration
- Logistics Coordination
- Effective Communication
- Teamwork and Collaboration
Timeline
Supervisor
hexxagon technologies
12.2023 - 06.2024
Professional Driver
Fed Ex Ground
03.2022 - 11.2023
Professional Driver
unique freight carriers
04.2018 - 02.2022
Supervisor
Canteen Vending
01.2014 - 03.2018
High School Diploma -
Deograciaas Cardona