Jaime Halley
Bothell,WA
Summary
Hands-on employee capable of working non-traditional hours, analytical thinking, and offering 25 years of industry experience. A highly trained professional with proven leadership skills and the ability to motivate. Seeking a new position as a Learning and Development Specialist who can help to support and train multiple team members while solving problems and working through new systems.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
DevCo Management
04.2022 - Current
- Trained business personnel in use of systems.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Created and maintained standard operating procedures governing system functions and features.
Senior Community Manager
HNN Associates, LLC
01.2007 - 03.2022
- A multi-site manager who successfully leads, directs and supervises a team of 13 + employees, including maintenance
- Day-to-day operations, including collecting and posting rent, fees, and other payments
- Perform accounts payable including processing and approving invoices and payables
- Train and coach staff members for advancement opportunities
- Supervise and administrator all lease agreements and addendums
- Prepare and monitor community budgets
- Respond to resident questions, concerns, and requests in a timely manner and take appropriate action to resolve and address service needs
- Lead all revenue management efforts to ensure the community's maximum income is achieved.
- Monitor HUD fair market rents, Section 8 payment standards, and asking rents for voucher holders
- Help to support sister properties with staffing and accounting needs.
Community Manager
Guardian Management
10.2002 - 05.2006
- Effectively managed 143 units, Tax Credit Community with a team of 4
- Performed all Tax Credit Compliance paperwork and annual re-certifications
- Inspected buildings, vacant units, and common areas regularly to identify repairs that needed immediate attention
- Toured property with prospective residents and provided a wealth of information in regards to its key features
Lease Up Specialist
Avalon Bay
10.1999 - 05.2002
- Experienced with new construction, luxury apartment buildings.
- Toured the property with prospective tenants and provided a wealth of information in regards to its key features.
- Marketed the community to local businesses through phone calls and outreach marketing.
- Worked closely with prospects to build trust and gain residency
- Met weekly and monthly occupancy goals
- Followed up with prospective residents regarding availability and move-in incentives
- Managed a variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Lease Up Specialist
Simpson Property Group
05.1998 - 10.1999
- Experienced with new construction, luxury apartment buildings.
- Toured the property with prospective tenants and provided a wealth of information in regards to its key features
- Worked closely with prospects to build trust to gain residency
- Met weekly, monthly sales goals
- Followed up with prospective residents regarding availability and move-in incentives
- Performed background checks on all applicants
- Set appointment times for individuals to tour our community and see available apartments
Education
High School Diploma -
Inglemoor High School
Kenmore, WA1996
Skills
- Issue resolution
- Works well independently
- Rent Cafe
- Proficient in Yardi
- Training and mentoring
Certification
- Certified Apartment Manager (CAM)
Referrals
Referrals Upon Request
Timeline
Business Systems Analyst
DevCo Management
04.2022 - Current
Senior Community Manager
HNN Associates, LLC
01.2007 - 03.2022
Community Manager
Guardian Management
10.2002 - 05.2006
Lease Up Specialist
Avalon Bay
10.1999 - 05.2002
Lease Up Specialist
Simpson Property Group
05.1998 - 10.1999
High School Diploma -
Inglemoor High School
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