Jaime Herrera
Doctoral Student
Miami,FL
Overview
12
12
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Lead Outpatient Case Manager
Agape Network
02.2024 - Current
- Review progress notes from case managers assigned to lead case manager on a daily basis.
- Monitor and review the completion of all CM assessments and paperwork such as service plans, service plan reviews, case notes at the time requested in the Medicaid manual.
- Complete Employee Performance Report on a weekly basis and submit to immediate supervisor.
- Provides training, consultation, and problem-solving assistance to Case Managers.
- Consults with Case Managers on difficult cases and provides a second opinion, expertise and problem-solving assistance.
- Works alongside CM and Access Specialist to facilitate benefit applications.
- Must monitor CM productivity on a weekly basis to ensure CM is meeting productivity.
- Perform other related duties as assigned by Case Manager Supervisor
Outpatient Case Manager
Agape Network
10.2020 - 02.2024
- Conduct assessments to determine specific needs of clients
- Collaborate with clients in developing Case Management Plans that outlines goals and objectives for the clients needs
- Conduct regular home visits to monitor the clients progress of goals and well-being
- Provide client linkage to resources in their community that they would need and ensure that the individual has adequate access to said resources
- Input documentation outlining what case management services were provided to the client
- Act as liaison between the client, courts, families, agencies, and resources
- Accomplishments include having 85% or higher rate in submitting documentation within a 48 hour deadline.
Private Tutor
05.2019 - 03.2020
- Offers test taking tips to student
- Organize what subjects are to be discussed for the day
- Develop Lesson Plans for student
- Provides tutoring in subjects such as Abnormal Psychology, Research Methodology, etc
- Measures student learning with quizzes
- Proofread papers for spelling and grammatical errors.
Office Assistant/Data Entry (Temporary)
Miami Lighthouse for the Blind
01.2020 - 02.2020
- Answered calls in regards to inquiries about the Florida Heineken program
- Processing application forms by inputting information accurately into the system
- Calling parents or schools to confirm missing information of applicants
- Email or Fax vouchers to the school or to the parent/guardian to receive the free eye exam and eyeglasses
- Correct inaccurate information that was inputted into the system so that records can be as accurate as possible.
Senior Care Advisor
Care Patrol
10.2018 - 01.2019
- Conducting Intakes by phone or in person on clients for Assisted Living Facility placement
- Procuring contracts with other living facilities for future client placement and referral contacts
- Touring with clients to living facilities of their choice by car
- Attend events to promote the company such as expo events
- Update referral contacts on the Care Patrol system as well as update information from all living facilities whether contracted or not
- This includes violation history, change of name, closure, etc.
Mental Health Intern
St. Albans Child Enrichment Center
08.2017 - 08.2018
- Providing therapeutic services to children the most prominent is play therapy
- Writing progress notes & developing treatment plans
- Conduct Biopsychosocial intakes with parents in person
- Provided parent training to parents of clients
- Administered screening test to assess children for language development
- Update parents weekly on child's progress and provided consultation to parents on how to reach the goals of the outlined treatment plan.
Federal Work Study Student - Undergraduate Department
Albizu University
09.2017 - 07.2018
- Answer or assisted students with any inquiries they had
- Scanning & copying student files
- Filing student academic information
- Assisted students with class registration.
Federal Work Study Student - Registrar Department
Carlos Albizu University
09.2016 - 06.2017
- Scanning & Cataloging Student files
- Dispose of sensitive information by shredding
- Answer student inquiries
- Assisted students in class registration
- Assisted students in obtaining diplomas & transcripts.
Librarian Assistant
Everest Institute
09.2012 - 10.2013
- Cataloged books and other media
- Administered and conducted Student Satisfaction Surveys by the end of the each semester
- Worked on projects for other departments if necessary
- Inventory check for ink toners
- Checked in & checked out books and media for students & faculty.
Education
Doctorate in Human Services -
Albizu University
09.2018 - Current
Master's in Psychology - undefined
Albizu University
Miami, FL 04.2016 - 05.2018
Bachelor's in Psychology - undefined
Albizu University
Miami, FL 08.2014 - 05.2016
Associate in Criminal Justice - undefined
Everest Institute
Miami, FL 11.2011 - 05.2013
Certification
Oupatient Behavioral Case Manager Supervisor, 10/01/23, 03/01/25
Groups
Psi-Chi, 09/01/15, Present, Inducted as a member of the The International Honor Society in Psychology on September 2015 and is currently still a member.
Timeline
Lead Outpatient Case Manager
Agape Network
02.2024 - Current
Outpatient Case Manager
Agape Network
10.2020 - 02.2024
Office Assistant/Data Entry (Temporary)
Miami Lighthouse for the Blind
01.2020 - 02.2020
Private Tutor
05.2019 - 03.2020
Senior Care Advisor
Care Patrol
10.2018 - 01.2019
Doctorate in Human Services -
Albizu University
09.2018 - Current
Federal Work Study Student - Undergraduate Department
Albizu University
09.2017 - 07.2018
Mental Health Intern
St. Albans Child Enrichment Center
08.2017 - 08.2018
Federal Work Study Student - Registrar Department
Carlos Albizu University
09.2016 - 06.2017
Master's in Psychology - undefined
Albizu University
04.2016 - 05.2018
Bachelor's in Psychology - undefined
Albizu University
08.2014 - 05.2016
Librarian Assistant
Everest Institute
09.2012 - 10.2013
Associate in Criminal Justice - undefined
Everest Institute
11.2011 - 05.2013
Oupatient Behavioral Case Manager Supervisor, 10/01/23, 03/01/25
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