Jaime Huerta
Salem,United States
Summary
Dedicated professional with strong work ethic and adaptability. Experienced in operational management and team leadership, enhancing efficiency through strategic planning. Proven ability to optimize workflows and improve team productivity in high-pressure environments.
Overview
24
24
years of professional experience
Work History
Area Operations Supervisor
Jack in the Box
03.2022 - 11.2025
- Oversaw daily operations, ensuring safety and quality compliance.
- Implemented process improvements to boost efficiency across departments.
- Mentored team members, enhancing skill development and performance.
- Coordinated cross-functional communication for streamlined project execution.
- Developed training programs to improve team capabilities and service delivery.
- Managed inventory, optimizing supply chain to cut costs and waste.
Retail Sales Professional
Comcast
06.2019 - 02.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Supported training and development of new staff on company policy, procedures and sales tactics.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted customers in selecting products, providing tailored recommendations based on individual needs.
Store Manager
Cricket Wireless
09.2017 - 05.2019
- Managed sales, reconciled cash and performed bank deposits for opening and closing duties.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Boosted productivity by hiring, managing and developing top talent.
- Monitored employee performance to identify gaps for corrective action.
- Improved customer satisfaction and store operations through relationship building and problem-solving.
General Manager
Arby's Restaurant
10.2011 - 11.2014
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Optimized profits by controlling food, beverage and labor costs.
- Managed accounts payable, accounts receivable and payroll.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Restaurant Manager
Burger King
10.2001 - 07.2017
- Established positive relationships with guests and staff through effective communication skills.
- Coached team on food safety, customer service, menu knowledge and up-selling to boost revenue.
- Controlled costs of food, beverage and labor to optimize profits.
- Managed accounts payable, receivable and payroll processes.
- Maintained cleanliness and organization of food and beverage storage for quality assurance.
- Reconciled daily transactions and balanced cash registers for earnings deposit.
- Oversaw daily operations to ensure efficient service and enhance customer satisfaction.
- Trained team members on operational standards and procedures.
Education
GED -
Sprague High School
Salem, OR06.2003
Skills
- Effective team collaboration
- Proficient in POS system usage
- Trustworthy and accountable
- Service excellence
- Active listening
- Consistent professional dedication
- Evaluated customer preferences for product recommendations
- Document organization
- Experience in visual merchandising strategies
- Employee engagement
- Operational guidelines creation
- Inventory control
Education and Training
other
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Area Operations Supervisor
Jack in the Box
03.2022 - 11.2025
Retail Sales Professional
Comcast
06.2019 - 02.2022
Store Manager
Cricket Wireless
09.2017 - 05.2019
General Manager
Arby's Restaurant
10.2011 - 11.2014
Restaurant Manager
Burger King
10.2001 - 07.2017
GED -
Sprague High School
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