Jaime Ingram
Charlotte,NC
Summary
Dedicated healthcare professional with expertise in clinical research, validation, and quality control. Skilled in regulatory compliance, patient safety, and performance improvement to drive quality outcomes. Efficient and focused professional in clinical research management. Known for high productivity and the ability to complete tasks efficiently, ensuring timely project advancements. Skilled in patient recruitment strategies, regulatory compliance, and data analysis. Excel at communication, teamwork, and problem-solving to drive successful outcomes in complex research environments.
Overview
8
8
years of professional experience
Work History
Mohs Technician | Histologist
Piedmont Plastic Surgery Center
Charlotte, USA
08.2023 - Current
- Ensure compliance with regulatory standards during tissue processing.
- Collaborate with clinical teams to support patient care and quality outcomes.
- Maintain quality control measures, minimizing errors and ensuring sample integrity.
- Train and mentor staff, fostering teamwork and ensuring adherence to quality standards and patient safety protocols.
Lead IHC Technical Consultant | Histology Technician
Celligent Diagnostic
Charlotte, USA
09.2020 - 10.2023
- Led design and validation of immunohistochemistry assays, ensuring quality standards.
- Worked with teams to troubleshoot and optimize processes, resulting in a 15% improvement in testing efficiency.
- Processed tissue samples and ensured the implementation of quality control measures to improve diagnostic accuracy.
- Participated in root-cause analysis for operational issues and implemented corrective actions, improving lab efficiency and patient care.
Histology Technician
Aurora Diagnostic
Greensboro, USA
11.2018 - 07.2020
- Ensured high-quality tissue preparation and sample integrity.
- Maintained regulatory compliance with CAP and CLIA standards.
Client Relations and Operations Specialist
Carolina Pure Wellness Center
Greensboro, USA
08.2017 - 12.2019
- Managed patient interactions and ensured compliance with healthcare regulations.
- Developed strategies for improving patient engagement and satisfaction.
Education
Certification Program - Clinical Research
Drexel University
Philadelphia, PA12.2024
Master of Science - Biology
North Carolina Agricultural and Technical State University
Greensboro, NC12.2019
Skills
- Regulatory compliance
- Troubleshooting techniques
- Attention to detail
- Data collection
- Protocol adherence
- Quality assurance
- Patient engagement
Timeline
Mohs Technician | Histologist
Piedmont Plastic Surgery Center
08.2023 - Current
Lead IHC Technical Consultant | Histology Technician
Celligent Diagnostic
09.2020 - 10.2023
Histology Technician
Aurora Diagnostic
11.2018 - 07.2020
Client Relations and Operations Specialist
Carolina Pure Wellness Center
08.2017 - 12.2019
Certification Program - Clinical Research
Drexel University
Master of Science - Biology
North Carolina Agricultural and Technical State University