Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Jaime Javier Lopez

Jaime Javier Lopez

Receptionist
'Ewa Beach,HI

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

17
17
years of professional experience

Work History

Resident Services Administrator

Douglas Emmett
02.2023 - Current

Cash handing

Customer Service

Maintains office supplies

Corresponding to emails

Answering phones

Created News letters for residents

Created spreadsheets for pest control schedule

Manage parking

Created multiple spreadsheets for decals, temporary passes and guest passes for parking

Filing

Shift Leader Manager

Walgreens
Ewabeach, HI
10.2007 - Current
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.

Cashier

Aafes Shoppette
Honolulu, HI
08.2006 - 01.2007
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - Computer Networking

Hawaii Business College
Honolulu, HI

High School Diploma -

President Theodore Roosevelt High School
Honolulu, HI
06.1997

Skills

  • Opening and Closing Procedures
  • Google, Microsoft Office
  • Administration
  • Inventory Control
  • Cash handling
  • Punctual and reliable
  • Staff training and onboarding
  • Tech-Savvy
  • Delegating work
  • Verbal and written communication
  • Handling customer complaints
  • Decision-making
  • Supply ordering
  • Multitasking
  • Organizational skills
  • Customer service
  • Time management

Timeline

Resident Services Administrator

Douglas Emmett
02.2023 - Current

Shift Leader Manager

Walgreens
10.2007 - Current

Cashier

Aafes Shoppette
08.2006 - 01.2007

No Degree - Computer Networking

Hawaii Business College

High School Diploma -

President Theodore Roosevelt High School
Jaime Javier LopezReceptionist