Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JAIME J. NELSON

St. Marys,OH

Summary

Hard working individual, who is dedicated to accomplishing tasks provided. Problem solver and decision maker, with the ability to set priorities and initiate viable courses of action, to obtain objectives. Solid background in customer service, with excellent management, and people skills. Reliable and available when needed. Quick learner who strives to excel at all levels of performance.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

City Of Wapakoneta
04.2024 - Current


  • Answered multi-line phone system, routing calls, delivering messages to various departments and greeting visitors.
  • Ensured accurate record-keeping with data entry and database management for vital company information.
  • Prepares payroll, reviews time books, vacation, sick and personal slips, verifies overtime, enters figures and data into computer, proofs data, prints checks, maintains records, prepares annual payroll budget.
  • Promotes a positive work environment through effective communication skills and fostering professional relationships among colleagues and departments.
  • Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supports city employees through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Confers with consultants, department heads, and public regarding various matters, prepares ordinances and resolutions for presentation to council, conducts research to compile data as basis for management decisions, handles information of possible confidential or sensitive nature.
  • Assists HR Manager with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Prepares legal notices, bid forms specifications and originates correspondence.
  • Handles community outreach, marketing and all social media management.

WOEF Development Officer

Wright State University
06.2023 - 04.2024
  • Planned monthly board meetings and committee meetings for the Western Ohio Educational Foundation.
  • Prepared all meeting agendas and minutes, handled all board finances and banking, including, but not limited to, processing billing and invoicing, credit cards, budget tracking in Quickbooks.
  • Assisted with reviewing grant and scholarship applications and events.
  • Streamlined internal processes for improved efficiency in campus research, donor management, and event planning.

Administrative Support Coordinator

Wright State University
10.2022 - 04.2024
  • Managed SkillsTrac Training Program, such as registering new companies and individuals, billing and invoicing, collecting and processing payments, lab scheduling.
  • Managed team of 6 instructors, including processing timecards and payroll, ordered materials and supplies as needed, tracked department and student capstone project budgets, pay/process purchase orders and invoices, managed and reconciled department credit card.
  • Planned and executed events such as yearly Regional Workforce Summit, Small Business Assistance Event, and various student/community engagement events throughout the semesters.
  • Scheduled and registered new contacts for Small Business Development Center (SBDC), and established lasting relationships with community members and local businesses.

Assistant Store Manager

The TJX Companies, Inc.
12.2020 - 10.2022
  • Managed a high-volume store exceeding $2million in first year sales.
  • Supervised and managed new store location grand opening, set-up store layout and gave directions to team of 60+ associates.
  • Maintained record of individual developments, trained and prepared associates for promotions.
  • Worked with store manager and district manager to drive results, maintain store safe balance, store open/closing procedures, hire new associates, address all write-ups and terminations, understand and review financial reports, payroll, budgeting and timekeeping, scheduling.
  • Commute to other store locations to assist in profitability, drive sales, merchandise presentation and flexibility.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Key Holder

The TJX Companies, Inc.
09.2019 - 12.2020
  • Implemented and maintain health and safety protocols, coached and trained associates and new hires.
  • Oversaw entire store, including all departments.
  • Oversaw departments, while directing and managing associates.
  • Acted as Manager on Duty and prepared daily registers, counted the safe, opened and closed the building, did security system checks, handled customer complaints, maintained a safe work environment, ran the compactor, pushed merchandise, interviewed new potential associates, assisted with technical difficulties, and coached associates on security and loss prevention.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Merchandise Coordinator

The TJX Companies, Inc.
06.2019 - 12.2020
  • Managed women's and junior's departments, while directing associates, pushing merchandise
  • Compiled and printed sales analysis and reports for management
  • Entered applications, filed documents, managed storage spaces, reviewed background reports, sent out adverse notices, and verified employment and eligibility

Administrative Assistant

PrimeSource Staffing
01.2019 - 06.2019


  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Sent our adverse notices.
  • Entered applications, verified employment and eligibility, reviewed background reports.

Build Crew (seasonal job)

Ice Castles, LLC.
11.2018 - 02.2019
  • Operated dingo machinery, ran water lines, operated factory, used power tools and hand tools for building, and sold tickets
  • Handled customer service and was a safety officer

Optometric Assistant

Mercer In-Sight Family Eyecare
03.2018 - 11.2018
  • Answered phones, scheduled appointments, screened patients, helped with frame selects, dispensing, and adjustments.
  • Priced contacts and balanced the register at the conclusion of the work day.
  • Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
  • Educated patients on proper contact lens care, reducing the incidence of infections and complications.
  • Prepared charts for the next day and faxed paperwork.
  • Front face of customer service and problem solving.

Assistant Project Coordinator

Menards
11.2017 - 03.2018
  • Took photos of construction/remodel progress for general office and followed-up with contractors about progress and issues.
  • Kept a team of 15 people on task with moving products and remodeling.
  • Managed overnight crew.
  • Played an integral role in meeting strict deadlines by consistently following up on outstanding tasks with relevant parties.

Head Cashier

Menards
04.2017 - 11.2017
  • Processed guest returns, exchanges, and answered questions that may be prompted at guest service desk
  • Assisted in locating items, stocking shelves, and setting sales
  • Scanned and bagged items
  • Counted back change
  • Completed opening and closing paperwork, assisted managers with counting the money in the safe, filled registers with cash, and trained new cashiers


Cashier

Menards
03.2015 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

College Courses - Graphic Design

Wright State University Lake Campus
12.2017

High School Diploma - College Prep Classes

Celina Senior High School
05.2017

Skills

  • Strong organizational skills
  • Time-management skills
  • Exceptional communication skills
  • Interpersonal skills
  • Customer Service
  • Ability to work independently
  • Ability to work as part of a team
  • Detail-oriented
  • Ability to handle multiple tasks
  • Experience in managing budgets
  • Experience in handling financial documents
  • Data Entry

References

References available upon request.

Timeline

Administrative Assistant

City Of Wapakoneta
04.2024 - Current

WOEF Development Officer

Wright State University
06.2023 - 04.2024

Administrative Support Coordinator

Wright State University
10.2022 - 04.2024

Assistant Store Manager

The TJX Companies, Inc.
12.2020 - 10.2022

Key Holder

The TJX Companies, Inc.
09.2019 - 12.2020

Merchandise Coordinator

The TJX Companies, Inc.
06.2019 - 12.2020

Administrative Assistant

PrimeSource Staffing
01.2019 - 06.2019

Build Crew (seasonal job)

Ice Castles, LLC.
11.2018 - 02.2019

Optometric Assistant

Mercer In-Sight Family Eyecare
03.2018 - 11.2018

Assistant Project Coordinator

Menards
11.2017 - 03.2018

Head Cashier

Menards
04.2017 - 11.2017

Cashier

Menards
03.2015 - 04.2017

College Courses - Graphic Design

Wright State University Lake Campus

High School Diploma - College Prep Classes

Celina Senior High School

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JAIME J. NELSON