Summary
Overview
Work History
Education
Skills
Timeline
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Jaime Kirwan

Northglenn,CO

Summary

Dynamic Senior Asset Protection Manager with proven expertise at Lowe's in reducing inventory shrinkage through effective loss prevention strategies. Skilled in risk management and team leadership, I enhanced operational efficiency and employee training, while successfully collaborating with law enforcement to recover assets and ensure a secure environment for customers and staff.

Overview

19
19
years of professional experience

Work History

Senior Asset Protection Manager

Lowe's
10.2023 - Current
  • Implemented loss prevention measures, reducing inventory shrinkage.
  • Managed investigations of theft and fraud, ensuring resolution and recovery.
  • Collaborated with management to create action plans for high-risk locations.
  • Trained employees on best practices for loss prevention to minimize incidents.
  • Conducted risk assessments to identify potential threats to company assets.
  • Enhanced team performance with targeted training and development initiatives.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
  • Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
  • Controlled reduction of loss inventory by protecting company assets.
  • Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Monitored store surveillance cameras to detect suspicious behavior.
  • Overseeing trends and solutions to address inventory shrink across multiple stores
  • Oversees safety and asset protection programs and processes across multiple stores

Physical Inventory Lead

Lowe's
10.2021 - 09.2023
  • Oversee the entire 3 day inventory process with both Lowe's associates as well as outside counting services
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Prep the stores with count sections
  • Manage the count flow with both store teams as well as outside service count teams
  • Ensure continuity of the process by maintaining count equipment and timely transferring of data to stores host computers
  • Perform audit checks throughout the entire inventory process to ensure count integrity
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Operations Supervisor

Lowe's
08.2020 - 11.2021
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.

Backend Department Supervisor

Lowe's
11.2005 - 08.2020
  • Managed daily operations to maintain a productive work environment.
  • Led team meetings to communicate updates and align on objectives.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of 25 employees, delegated tasks and held each employee accountable for completing assignments.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Education

General -

Skyview High School
Thornton, CO

Skills

  • Asset protection
  • Risk management
  • Loss prevention
  • Inventory control
  • Compliance monitoring
  • Incident reporting
  • Safety protocols
  • Team leadership
  • Employee training
  • Operational oversight
  • Surveillance systems
  • Asset recovery
  • Customer interactions
  • Workplace safety
  • Internal audits
  • Data reporting
  • Performance tracking
  • Team supervision
  • Policy updates
  • Investigation techniques
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Reliability
  • CCTV monitoring

Timeline

Senior Asset Protection Manager

Lowe's
10.2023 - Current

Physical Inventory Lead

Lowe's
10.2021 - 09.2023

Operations Supervisor

Lowe's
08.2020 - 11.2021

Backend Department Supervisor

Lowe's
11.2005 - 08.2020

General -

Skyview High School

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Jaime Kirwan