Jaime Kraus
Charleston,SC
Summary
Go-getter candidate eager to utilize digital media and marketing skills. Adept at social media management, organization, and community engagement. Excellent communication skills with comprehensive understanding of the modern marketing industry.
Overview
11
11
years of professional experience
Work History
Freelance Social Media Manager
Revive Your Socials
09.2023 - Current
- Develop and execute comprehensive social media strategies to increase brand awareness, drive website traffic, and generate leads across multiple platforms
- Plan and execute paid advertising campaigns, including budget management, audience targeting, ad creative development, and performance optimization.
- Monitor social media channels and actively engage with followers through comments, messages, and community management.
Remote Sales Supervisor
1776 Moving and Storage, Inc.
09.2020 - 04.2024
- Sourcing and developing new sales leads through inbound lead generators and client relationships
- Handle escalated customer inquiries, complaints, and issues in a timely and professional manner to ensure customer satisfaction and retention
- Managing and auditing inbound Google Ad calls to ensure quality and accuracy
- Develop and maintain strong relationships with key clients to generate referrals and expand business opportunities
Food and Beverage Manager
Casa Marina - A Waldorf Astoria Resort
07.2018 - 12.2019
- Lead and develop 85 Team Members (among 5 outlets) through floor observations and facilitating daily sales contests
- Audit service staff sales paperwork to ensure integrity and accuracy
- Develop and maintain relationships with other departments to ensure open communication and overall resort guest satisfaction
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions
Corporate Coordinator
Tibby's New Orleans Kitchen
06.2013 - 06.2018
- Received promotion to Corporate Coordinator from entry position as server/bartender
- Managed Accounts Payables department, vendor relations, and invoicing for the Central Florida region
- Monitored and maintained social media accounts within brand guidelines, utilizing strategic posting and engagement strategies
- Facilitated cross-departmental collaboration to achieve company-wide objectives
- Maintained confidentiality of sensitive information while managing executive correspondence efficiently
Education
Bachelor of Science - Hospitality And Event Management
University of Central Florida - Rosen College of Hospitality Management
Orlando, FL08.2016
Skills
- Social Media Management
- Content Creation
- Digital Marketing
- Inside Sales
- Facebook, Instagram, LinkedIn, TikTok
- Canva Pro
- Adobe Illustrator
- Google Workspace
- Square, Squareup, Squarespace
Timeline
Freelance Social Media Manager
Revive Your Socials
09.2023 - Current
Remote Sales Supervisor
1776 Moving and Storage, Inc.
09.2020 - 04.2024
Food and Beverage Manager
Casa Marina - A Waldorf Astoria Resort
07.2018 - 12.2019
Corporate Coordinator
Tibby's New Orleans Kitchen
06.2013 - 06.2018
Bachelor of Science - Hospitality And Event Management
University of Central Florida - Rosen College of Hospitality Management