Jaime Kusaba
Clio
Summary
Proactive Deli Clerk and Assistant Store Manager with extensive experience in customer service, inventory control, and team leadership. Skilled in food safety, cleaning and sanitizing, and managing daily operations to ensure smooth store functioning. Bringing strong work ethic, honesty, and a drive for continuous improvement.
Overview
22
22
years of professional experience
Work History
Deli Clerk
Walmart
09.2019 - 02.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Asstant Store Mgr
Family Dollar
03.2005 - 07.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
Asstant Store Mgr
SUBWAY®Restaurants
04.2002 - 01.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
Education
High School Diploma -
Backer College
Flint, MIHigh School Diploma -
Carman Ainsworth
Flint, MI05.1995
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Cleaning and sanitizing
- Safe Food Handling Practices
- Food Preparation
- Meat slicing expertise
- Equipment safety
- Safe Food Handling
- Flexible Schedule
Accomplishments
- Supervised team of [Number] staff members.
Timeline
Deli Clerk
Walmart
09.2019 - 02.2024
Asstant Store Mgr
Family Dollar
03.2005 - 07.2011
Asstant Store Mgr
SUBWAY®Restaurants
04.2002 - 01.2005
High School Diploma -
Backer College
High School Diploma -
Carman Ainsworth