Jaime LaCavera
Bella Vista,AR
Summary
With a proven track record at Mercy Hospital NWA, I excel in patient services management and fostering multidisciplinary team collaboration. Leveraging skills in clinical education and patient safety monitoring, I've enhanced patient care and compliance, achieving significant improvements in service delivery and team efficiency.
Clinical healthcare professional with strong background in coordinating patient care and managing clinical operations. Skilled in team collaboration, ensuring seamless communication among staff, and adapting to evolving healthcare needs. Proven expertise in workflow optimization, patient scheduling, and compliance with medical regulations. Known for fostering supportive environment and delivering high-quality results.
Healthcare professional with proven record in streamlining clinical operations and enhancing patient care. Consistently collaborates with medical teams to achieve optimal results, adapting to changing needs and ensuring reliable support. Skilled in patient scheduling, team coordination, and maintaining accurate medical records.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
Mercy Hospital NWA
09.2019 - Current
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
Nurse Assistant
Encompass Health Rehabilitation Hospital
08.2017 - 06.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
Director of Sales
Cuisines Catering
03.2007 - 07.2013
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Managed team of sales representatives, providing guidance, coaching and support.
Accounts Payable Clerk
Embassy Suites
06.2004 - 01.2008
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
Assistant Catering Manager
Embassy Suites
01.2001 - 05.2004
- Delivered top-quality service by effectively communicating with both front-of-house and back-of-house staff during events.
- Increased employee retention rates within the catering department by fostering a culture of open communication and professional development.
- Maintained strict adherence to food safety guidelines, resulting in consistently high health inspection scores.
- Developed strong relationships with vendors, negotiating favorable contracts for food and supplies.
Assistant Food and Beverage Director
Shangri-La Resort and Country Clu
03.1996 - 06.2000
- Resolved conflicts promptly among employees or between staff members and guests in order to maintain a harmonious atmosphere within the establishment.
- Increased revenue by identifying opportunities to upsell premium beverages and menu items during peak hours.
- Maintained accurate financial records, monitoring budgetary constraints while still delivering exceptional guest experiences.
- Improved overall guest experience with attentive service, consistently meeting or exceeding expectations.
- Developed strong relationships with vendors, negotiating favorable pricing and securing high-quality products.
- Reduced food waste through careful inventory management and utilizing perishable items creatively in daily specials.
- Ensured compliance with all health department regulations, maintaining a clean and safe dining environment for guests.
- Actively sought feedback from guests; utilized this input to drive continuous improvement efforts and ensure consistently high levels of customer satisfaction.
- Continuously assessed operational procedures; identified areas for improvement and implemented necessary changes accordingly.
- Evaluated employee performance regularly, providing constructive feedback to foster professional growth within the team.
Education
Associate Degree In Nursing - Nursing
NorthWest Arkansas Community College
Bentonville, AR08.2019
Skills
- Developing training programs
- Patient services management
- Patient confidentiality
- Patient relationship management
- Multidisciplinary team collaboration
- Patient care planning
- Informed consent
- HIPAA
- Clinical education
- Protocol adherence
- Computerized charting
- Patient flow coordination
Certification
BLS
ALS
ASLS
TNCC
Timeline
Clinical Coordinator
Mercy Hospital NWA
09.2019 - Current
Nurse Assistant
Encompass Health Rehabilitation Hospital
08.2017 - 06.2018
Director of Sales
Cuisines Catering
03.2007 - 07.2013
Accounts Payable Clerk
Embassy Suites
06.2004 - 01.2008
Assistant Catering Manager
Embassy Suites
01.2001 - 05.2004
Assistant Food and Beverage Director
Shangri-La Resort and Country Clu
03.1996 - 06.2000
Associate Degree In Nursing - Nursing
NorthWest Arkansas Community College