Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaime Lagos

Hialeah,FL

Summary

Seasoned Human Resources Leader with extensive experience in driving organizational success through talent management, employee engagement, and culture transformation. Proven ability to oversee HR strategies, implement employee retention initiatives, and ensure legal compliance. Skilled in managing employee claims, collaborating with workers' compensation carriers and occupational health providers, and coordinating return-to-work strategies to support employee well-being and organizational efficiency. Expert in leveraging technology to optimize HR operations, fostering a culture of inclusivity, and serving as a trusted advisor to leadership.

Overview

6
6
years of professional experience

Work History

Senior Human Resources Generalist

Neenah Enterprises, Inc.
Medley, FL
01.2024 - Current
  • Spearheaded HR operations for manufacturing and distribution centers, aligning HR functions with company objectives
  • Administered employee benefits, including FMLA, ensuring timely and accurate processing
  • Oversaw payroll tasks, ensuring compliance with federal, state, and organizational policies
  • Designed and implemented performance management programs to drive productivity and engagement
  • Conducted employee relations investigations, providing actionable solutions to mitigate conflicts
  • Served as SME for HRIS systems, improving efficiency and reporting accuracy
  • Managed compliance with labor laws and regulations, conducting audits and corrective measures as needed
  • Investigated employee claims by gathering documentation, reviewing medical records, and interviewing stakeholders to assess validity
  • Developed and coordinated return-to-work plans with stakeholders, ensuring a safe and timely reintegration process
  • Collaborated with workers' compensation carriers, occupational health centers, employees, and supervisors to manage claims efficiently and ensure compliance
  • Maintained accurate records, monitored compliance with regulations, and fulfilled reporting requirements to minimize risks
  • Addressed and resolved complex employee relations issues, fostering trust and open communication
  • Partnered with managers to navigate performance concerns, disciplinary actions, and workplace conflicts
  • Conducted investigations into employee grievances and provided actionable solutions to mitigate conflicts
  • Delivered training to managers on employee relations best practices, enhancing leadership capabilities

Senior People Business Partner

Oxygen Development
Palm Springs, FL
03.2022 - 01.2024
  • Revamped talent acquisition strategies, leading to a reduction in time-to-fill for key positions
  • Collaborated with leadership to implement performance review systems tied to organizational goals
  • Administered payroll and benefits, including FMLA, ensuring compliance and employee satisfaction
  • Initiated diversity and inclusion programs that increased minority representation across departments
  • Enhanced training programs by introducing e-learning modules and leadership workshops
  • Streamlined HR processes using HRIS tools, minimizing administrative burdens
  • Proactively addressed employee relations issues, fostering trust and open communication
  • Addressed and resolved complex employee relations issues, fostering trust and open communication
  • Partnered with managers to navigate performance concerns, disciplinary actions, and workplace conflicts
  • Conducted investigations into employee grievances and provided actionable solutions to mitigate conflicts
  • Conducted in-depth evaluations of employee claims by collecting supporting documentation, analyzing medical reports, and consulting with relevant parties to determine accuracy and eligibility
  • Partnered with insurance carriers, occupational health providers, employees, and leadership to streamline claim handling and ensure adherence to policies
  • Facilitated tailored return-to-work strategies in coordination with employees, healthcare professionals, and supervisors to support a smooth transition
  • Interpreted claims data to identify patterns, highlight risk areas, and recommend improvements to optimize processes
  • Delivered training to managers on employee relations best practices, enhancing leadership capabilities

Human Resources Coordinator

Merge IT, LLC
Miami-Fort Lauderdale Area
04.2019 - 03.2022
  • Designed and implemented a comprehensive onboarding process, reducing new hire turnover
  • Assisted in the development of employee engagement surveys and action plans to boost morale
  • Supported payroll processes and ensured compliance with tax and labor regulations
  • Developed policies to streamline leave administration, including FMLA and ADA accommodations
  • Managed training sessions on compliance and professional development topics
  • Optimized the HRIS system to improve workflow automation and data reporting capabilities
  • Led employee relations initiatives, including mediation and conflict resolution workshops
  • Addressed and resolved complex employee relations issues, fostering trust and open communication
  • Partnered with managers to navigate performance concerns, disciplinary actions, and workplace conflicts
  • Conducted investigations into employee grievances and provided actionable solutions to mitigate conflicts
  • Delivered training to managers on employee relations best practices, enhancing leadership capabilities

Education

Human Resources Management -

Florida International University

Skills

  • Talent Acquisition and Recruitment
  • Employee Relations and Conflict Resolution
  • Claims administration and workplace injury management
  • HR Policy Development and Compliance
  • Performance Management Systems
  • HRIS Management as an SME and Administrator including Paycom, UKG Pro, and Rippling
  • Diversity and Inclusion Initiatives
  • Payroll Administration and Benefits Management
  • HR Technology Integration and Data Analysis
  • Training and Development Programs
  • Employee Engagement and Retention Strategies
  • Onboarding and orientation
  • Strategic HR & Succession planning
  • Internal communications
  • HR analytics

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Senior Human Resources Generalist

Neenah Enterprises, Inc.
01.2024 - Current

Senior People Business Partner

Oxygen Development
03.2022 - 01.2024

Human Resources Coordinator

Merge IT, LLC
04.2019 - 03.2022

Human Resources Management -

Florida International University

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