Jaime Large
Taylorville,IL
Summary
Experienced in Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Lincare Healthcare
01.2022 - Current
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Improved efficiency within the department by prioritizing tasks and managing time effectively.
- Trained new staff members on intake procedures, contributing to a well-prepared team.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
- Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Financial Counselor
HSHS
06.2006 - 01.2022
- Improved client financial stability by assessing their financial situations and developing tailored plans.
- Assisted clients in reducing debt through customized repayment strategies and budget adjustments.
- Enhanced financial literacy for individuals and families by conducting educational workshops on budgeting, credit management, and savings.
- Collaborated with other professionals to provide comprehensive financial counseling services, addressing all aspects of a client''s financial life.
- Developed strong relationships with community partners to expand available resources for clients in need of additional support.
- Facilitated group sessions for debt management program participants, fostering peer support and accountability among members.
- Increased client confidence in managing personal finances by providing tools and resources for long-term success.
- Empowered clients to take control of their financial futures through goal-setting exercises and ongoing support throughout the counseling process.
- Coordinated with local agencies to offer free tax preparation assistance for low-income individuals during tax season.
- Acted as an advocate for clients during creditor negotiations, working towards mutually beneficial agreements that facilitated debt resolution.
- Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
- Participated in professional development opportunities to stay up-to-date with industry trends and best practices.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Liaised between patient, doctor and insurance provider to smooth claims processes.
- Assessed client financial situation and explored background through one-on-one interview process.
- Worked directly with clients to provide financial counseling and education using individualized counseling model and personal finance course.
- Helped clients identify and set short- and long-term financial and life goals and devise plans to reach those goals.
- Stayed up-to-date on financial products and consumer rights.
- Worked with clients to develop personal recommendations for improvement of financial circumstances, reducing debt and increasing income.
Education
Associate of Science -
NAHP
Online01.2009
High School Diploma -
Greenville High School
Greenville, IL05.1998
Skills
Insurance Verification
Prior Authorizations
Reviewing Medical Documentation
Appeals
- Multi-Line Phone Systems
- Appointment Scheduling
- Critical Thinking
- Resource Coordination
- Time Management
- Problem Solving
- Decision Making
- Multitasking
- Medical Terminology
- Eligibility Review
- Intake Assessment
- Data Entry
- Progress Reporting
- Budget Management
- Microsoft Office
Certification
Certified Registered Medical Assistant 2010
Timeline
Intake Coordinator
Lincare Healthcare
01.2022 - Current
Financial Counselor
HSHS
06.2006 - 01.2022
Associate of Science -
NAHP
High School Diploma -
Greenville High School
Similar Profiles
Mallory BarkerMallory Barker
Customer Service Representative at Lincare HealthcareCustomer Service Representative at Lincare Healthcare
Debora StreatDebora Streat
Customer Service Lead at Lincare HealthcareCustomer Service Lead at Lincare Healthcare
JUANITA COURTNEYJUANITA COURTNEY
CPAP Coordinator/Technician Specialist at Lincare HealthcareCPAP Coordinator/Technician Specialist at Lincare Healthcare