Jaime Lopez
Reno,NV
Summary
Cyber Systems Operations specialist with formal Air Force technical training and hands-on experience supporting enterprise network users and systems. Proven ability to troubleshoot LAN connectivity, manage user access, and support secure communications environments. Skilled in applying DoD Information Assurance principles to maintain system availability and mission readiness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cyber Systems Operations (DAFSC 1D7X1A)
Nevada Air National Guard
Reno, United States
10.2024 - Current
- Provide Tier I–II network and systems support for 50+ end users within a secure LAN environment, resolving connectivity, performance, and access-related issues.
- Troubleshoot LAN-related issues using TCP/IP fundamentals, DNS, DHCP, routing, and switching methodologies.
- Perform user account administration, including password resets, access validation, and permissions troubleshooting, in compliance with Information Assurance policies.
- Assist with monitoring Local Area Network performance, and identifying recurring user-level trends that may indicate infrastructure concerns.
- Document incidents, troubleshooting steps, and resolutions to improve knowledge sharing and continuity of operations.
- Support cybersecurity best practices aligned with DoD 8570/8140 standards to ensure secure system operations.
Appliance Repair Technician
Sears
Hayward, United States
01.2018 - 09.2024
- Diagnosed and repaired complex electrical and mechanical appliance systems in high-volume service environments.
- Interpreted technical schematics, wiring diagrams, and service manuals to perform root-cause analysis.
- Maintained accurate records of repairs, parts used, and customer interactions.
Secure VPN Deployment for Remote License Server
Nevatio Engineering
Reno, Nevada
01.2026 - 02.2026
- Designed and implemented secure VPN access to support remote client connectivity to a Windows-based license server.
- Configured firewall rules, port forwarding, NAT, and access control policies to securely enable external connectivity.
- Assisted in validating client authentication, remote access reliability, and system availability.
- Performed troubleshooting of connectivity and routing conflicts to ensure secure and stable access.
- Documented configuration procedures and network changes for operational continuity.
Education
US Air Force Technical Training - Cyber Systems Operations
Keesler Air Force Base, MS
06-2025
High School Diploma -
Pinole Valley High School
Pinole, CA06-2016
Skills
Networking:
LAN/WAN administration TCP/IP DNS DHCP Routing and switching NAT VPN configuration Network troubleshooting
Systems & Platforms:
Windows Server Client Systems Virtualized Environments Active Directory Group Policy
Hardware:
Routers Switches Firewalls Network interface cards (NICs) Structured cabling
Security:
DoD 8570/8140 Compliance Access Control Firewall Policy Configuration Account Management Secure Remote Access
Certification
CompTIA Security+ CE, DoD 8570 IAT Level II
Security Clearance
Top Secret (TS/SCI)
Personal Information
Citizenship: United States
Timeline
Secure VPN Deployment for Remote License Server
Nevatio Engineering
01.2026 - 02.2026
Cyber Systems Operations (DAFSC 1D7X1A)
Nevada Air National Guard
10.2024 - Current
Appliance Repair Technician
Sears
01.2018 - 09.2024
US Air Force Technical Training - Cyber Systems Operations
Keesler Air Force Base, MS
High School Diploma -
Pinole Valley High School