Jaime Luviano

• Own and direct daily company operations and business priorities.
• Coordinate client communication and service requests to enhance customer satisfaction.
• Monitor customer feedback through surveys or phone calls in order to improve customer experience.
• Resolve conflicts between employees or customers by providing sound solutions that met everyone's needs.
• Schedule tasks, deadlines, and project follow-up.
• Manage financial records, including budgets, cash flow, invoicing, and payroll. (ADP)
• Reviewed employee performance evaluations to ensure compliance with company policies and procedures.
• Delegate work to staff, set priorities and goals.
• Interview, train, and supervise employees.
• Implement safety procedures across all departments of the organization.
• Oversaw day-to-day operations of the business.
• Apply floor coatings
• truck and trailer up to 22' in length

• Coordinate resurfacing crews across job sites, ensuring timely project delivery and adherence to quality standards.
• Monitor surface preparation, coating application, and finish quality standards.
• Enforce safety procedures during equipment use and job site operations.
• Led regular meetings with staff to monitor progress, resolve issues, and enhance team communication.
• Delivered workplace training sessions for new hires and existing staff.
• Prepared training materials, guides, and handouts for employee learning.
• Operated forklift to transport materials around the job site.

Job transfer

• Train crew members, and addition franchises in New Mexico, Mexico, and Texas. on remodel processes and company procedures.
• Monitor project progress and adjusted workflows to meet client deadlines.
• Communicate daily updates with clients, vendors, and field teams.
• Develop SOPs and documented planning criteria and procedures for improved operational consistency.
• Orchestrate equipment set up, operation and break-down.
• Assist in troubleshooting mechanical problems related to machinery used in the manufacturing process.
• Measure, cut, template, and polish granite slabs
• Operate and Inspect forklifts daily for safety and operational readiness.
• Install all rubber and stone products efficiently

• Install conduit, wiring, devices, lighting, and underground on commercial job sites (Intel, lucid, banner hospital).
• Follow safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
• Interpret schematics, blueprints and diagrams to complete projects on time.
• Manage project details while ensuring compliance with diagnosis, wiring, and OSHA regulations.
• Identify and resolved worksite safety hazards, contributing to a safer work environment.
• Execute daily tasks with accuracy and efficiency to maintain project timeline.
• Ensure accurate completion of pre-task planning requirements.
• Coordinate with other trades for day to day installations.
• Communicate with on site safety for any activities that may require additional supervision and or permits.