Strong leader, strategic thinker and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Offering dynamic and enthusiastic personality with expertise in improving internal and external relationships through active communication.
Hi, I’m
Jaime Macfall
Boston,MA
Summary
Overview
17
years of professional experience
5
Certification
Work History
Aprio, LLP
Director of Business Applications, Practice Lead
02.2022 - Current
Job overview
- Built and scaled new practice and product offering for Top 25 Global Financial firm
- Daily consulting work consists of advising our global clients on Digital Transformation and for many acting as a fractional CIO/CTO
- Working with over 78 firm clients to design and manage the implementation of numerous CRM, ERP, PSA, and integration tools. Lead over 150 ERP transformation and maintenance projects.
- Expert at gathering and documenting the software/technology requirements for our clients and running system selection, implementation, and ongoing support projects
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
CentriLogic
NetSuite Practice Director
08.2019 - 02.2022
Job overview
- Worked with over 25 new clients to evaluate software needs, design solutions, compare vendor pricing, select the best fit and oversee project implementation
- Created custom NetSuite Managed Services offerings for an additional 14 clients and served as the executive sponsor to ensure real time, cost effective support solutions for the clients SaaS needs.
- Oversaw the acquisition of new clients, effectively managing contract negotiations and onboarding processes.
- Championed initiatives aimed at enhancing employee engagement, promoting collaboration among team members, and fostering a positive work environment conducive to success.
- Built out both the sales and functional team, balanced the P&L to operate profitably within 3 months
Club14
Owner
01.2017 - 12.2019
Job overview
- Created, owned, and managed an indoor golf and virtual-reality entertainment facility, complete with full bar and kitchen
- Generated over $500k in revenue within the first 6 months of opening, building to $1.5 Mil annual revenue before a successful exit
- Designed and implemented complete marketing, finance and sales strategies
- Implemented a scalable, franchise friendly POS, ERP, and CRM integrated suite of systems.
BrainSell
NetSuite Practice Manager
07.2015 - 01.2017
Job overview
- Served as outsourced CTO for 12 regular clients designing and implementing custom solutions to a variety of ERP challenges within the NetSuite product
- Responsible for end-to-end management and development of BrainSell's NetSuite practice
- Created and implemented the delivery and implementation methodology, delivering on time and on budget for 100% of client projects.
- Addressed client concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
BSC Supply LLC
Director of Innovations and Operations
07.2010 - 08.2015
Job overview
- Support Sales at BSC through managing HR, marketing, IT, maintaining our financials, measuring sales objectives and charting the companies long term performance
- Also responsible for growing sales through industry partnerships and additional product lines
- Lowered operational costs an average of 16% YoY and increased revenue generation by 10% YoY lead to double-digit growth 4 years in a row on a previously 2% growth business.
BrainSell
Business Analyst and Project Manager
12.2014 - 07.2015
Job overview
- Preformed as a Sales Engineer aiding every account executive to exceed their quotas from day 1
- Also preformed functional work such as front end development, project management, and business advisory services for SugarCRM
- Assisted 18 different clients in various stages of CRM implementation over 8 months
- Achieved a perfect 5.0 client sat score across all engagements.
Vikon Coatings, LLC
Chief Operations Officer
09.2009 - 07.2010
Job overview
- Managed several IT projects to bring this small startup of 5 employees to a well-established medium business of 20 employees
- Implemented a CRM system, an accounting software, and setting up the office's internal network
- Anticipated, prioritized and managed the company's ongoing projects and all the company's operations including daily installations, material procurement, labor scheduling, and inventory control
- Presented to dozens of architecture firms in a supporting role to the sales staff to provide technical expertise as needed.
Tocci Building Corporation
Virtual Construction Coordinator
06.2007 - 09.2009
Job overview
- Created the Virtual Construction Department overcoming several technical obstacles managing projects including building computers and a network to support the heavy demands of storing and manipulating complete 3D virtual models of buildings
- Pioneered a new 3D planning technique for an innovative construction company
- Communicated with technically specific architects and translated their needs into layman's terms for subcontractors in the field
- Created and implemented the process for using virtual 3D models to create visualization, quantity takeoffs, and as a single point source for up to date information
- Earned Massachusetts construction supervisors license and gained significant construction field experience.
Education
Worcester Polytechnic InstituteWorcester, MA
BS in Civil Engineering
01.2007
University Overview
- Honors: High Academic Distinction, Tau Beta Pi, Chi Epsilon Honor Societies
- Accounting
- Business Management
- GPA: 3.7
Skills
- Business Process Integration Design
- Certified Administrator for several Accounting Software/ERP (NetSuite, Acumatica, Quickbooks Online, Sage Intacct, Vantagepoint)
- Change Management
- IT Infrastructure Management
- IT Management and delivery
- Adobe Creative Suite
- Building design tools AutoCAD and Revit
- Certified Administrator for Several CRM (Hubspot, Salesforce, Sugar CRM)
- Project Management and PM tools (Jira, Smartsheet, MS Project, Teamworkcom, Asana, Clickup, Monday)
- MS Office Suite, MS 365
- Construction Project Management and tools (Procore, Primavera)
- Network Security and Firewall Management (Sonicwall, Wireshark, SolarWinds)
- Database Management (SQL)
- iPaas Tools (Celigo, Workato, Boomi)
- Business Intelligence (PowerBI, Tableau)
Certification
Acumatica Practice Owner, NetSuite SuiteFoundation, Acumatica Sales Consultant, NetSuite Demo and Delivery, SugarCRM Administrator, Licensed Construction Supervisor (MA), LEED Accredited Professional, OSHA 10 HR, NOTARY PUBLIC
Passions
Passions
SustainabilityPersonal Information
Personal Information
Title: Systems and Applications DirectorVolunteer Experience
Volunteer Experience
- United States Green Building Council - USGBC - Boston, Board Member, 2007, 2009
- WIT, RPI, WPI, Guest Lecturer, 2007, 2009
- Windham MOMS Club, President, 2012, 2014
- WIndhams MOMS Alliance, Founder, President, 2014, 2017
- Nesmith LIbrary, Elected Town Official, 2020, 2023
- YMCA Londonderry NH, Board Member, 2023, Present
Timeline
Director of Business Applications, Practice Lead
Aprio, LLP
02.2022 - Current
NetSuite Practice Director
CentriLogic
08.2019 - 02.2022
Owner
Club14
01.2017 - 12.2019
NetSuite Practice Manager
BrainSell
07.2015 - 01.2017
Business Analyst and Project Manager
BrainSell
12.2014 - 07.2015
Director of Innovations and Operations
BSC Supply LLC
07.2010 - 08.2015
Chief Operations Officer
Vikon Coatings, LLC
09.2009 - 07.2010
Virtual Construction Coordinator
Tocci Building Corporation
06.2007 - 09.2009
Worcester Polytechnic Institute
BS in Civil Engineering
Acumatica Practice Owner, NetSuite SuiteFoundation, Acumatica Sales Consultant, NetSuite Demo and Delivery, SugarCRM Administrator, Licensed Construction Supervisor (MA), LEED Accredited Professional, OSHA 10 HR, NOTARY PUBLIC
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