Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaime Mchugh

Amesbury,MA

Summary

Proactive and versatile professional with a dedication to adapting to new challenges, with an eagerness to learn. Strong communication and interpersonal skills with proven track record of fostering strong relationships with clients and team members in a professional manner. Focused on supporting team success and contributing to a positive welcoming and harmonious atmosphere.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Executive Assistant (Remote)

Amwell
Boston, MA
11.2019 - Current
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Managed daily invoices, reports and proposals.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Handled confidential information with discretion and integrity.

Patient Care Coordinator / Medical Assistant

Inner Balance Integrative Medicine
Wellesley, MA
02.2018 - 11.2019
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Explained policies, procedures and services to patients.
  • Received and routed care team messages and documents to appropriate staff.
  • Stayed current on community-based resources and services useful to patients.
  • Answered incoming calls and responded to inquiries and make outbound calls to patients regarding appointments and lab results.
  • Assist the patient in the coordination of any additional testing, images, and consultations with specialists.
  • Coordinated the renewal of prescriptions and prior authorizations. Prepare examination rooms for daily use, and clean and stock rooms as required after each patient.
  • Room patients, collect vital signs, administer EKGs, and perform multiple lab tests, such as urine dipstick, rapid flu tests, and throat/nose swabs.

Institutional Review Board (IRB) Coordinator

Tufts Medical Center
Boston, MA
12.2014 - 02.2018
  • Performed preliminary review, follow-up, and approval processing for all not-human subjects, Exempt and Expedited
    minimal risk research studies.
  • Communicated with Principal Investigators (PIs) and/or research coordinators to obtain required materials and/or clarification in a timely manner prior to and after in-office review.
  • Provided information, resources and guidance to IRB reviewer to ensure compliance with federal regulations and adherence to institutional policies.
  • Coordinated Individual Investigator Agreement (IIA)/ IRB Authorization Agreement (IAA) requests with collaborating institutions.
  • Maintained accurate databases that supports office functions, maintained confidential information, provides support to all office staff, including project work as needed.
  • Placed purchasing orders, managed the department’s calendar, retrieved and processed mail, maintained confidential
    information.

Clinical Diet Technician

Spaulding Rehabilitation Hospital
Charlestown, MA
08.2013 - 12.2014
  • Assisted and collaborated with the dietitian, assessed individual nutritional needs specific to each patient, collected/calculated nutrient intake and recorded patient data in EMR.
  • Performed office clerical duties such as answering phones in a professional manner.

Education

Bachelor of Science - Nutrition And Wellness

University of New Hampshire
Durham, NH
05-2013

Skills

  • Customer / client services: effective communication & empathetic to others' needs
  • Executive support / office management
  • Scheduling, meeting & event planning, workshop facilitation
  • Team building
  • Spreadsheet tracking & project oversight
  • Advanced MS office suite – Excel, PowerPoint, Outlook
  • Video conferencing – WebEx/Zoom/Microsoft Teams
  • Social media: Facebook, Instagram
  • Mindfulness meditation techniques

Certification

  • Reiki Practitioner I & II
  • Pursing Yoga Teacher Training in near future

Timeline

Executive Assistant (Remote)

Amwell
11.2019 - Current

Patient Care Coordinator / Medical Assistant

Inner Balance Integrative Medicine
02.2018 - 11.2019

Institutional Review Board (IRB) Coordinator

Tufts Medical Center
12.2014 - 02.2018

Clinical Diet Technician

Spaulding Rehabilitation Hospital
08.2013 - 12.2014

Bachelor of Science - Nutrition And Wellness

University of New Hampshire

Similar Profiles

CREATE PROFILE
Jaime Mchugh