Performance-oriented Sales Leader offering exceptional record of client satisfaction over 25-year career. Tenacious individual with strategic and analytical approach to solving problems, as well as a team player with strong attention to inter personal and organizational skills. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Seamstress
American Canvas Products
03.2020 - 10.2023
Contributed to positive work environment by maintaining open communication lines with colleagues and supervisor.
Effectively collaborated with team members during large-scale production orders which resulted in meeting strict deadlines without compromising quality standards. Completed 1-20 projects per day depending on daily needs.
Enhanced customer satisfaction by providing timely and precise sewing services for various types of projects.
Streamlined production process by developing time-saving techniques for cutting, stitching, and finishing projects.
Backroom Inventory Coordinator
HomeGoods
06.2019 - 03.2020
Enhanced inventory management by implementing efficient backroom organization and storage systems for biweekly freight delivery.
Coordinated with approx. 20 sales associates to ensure timely replenishment of in-demand items on sales floor.
Collaborated with sales team to forecast demand and maintain optimal inventory levels.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Owner/Operator Manager
Friendship Farms Community Supported Agriculture
03.2009 - 01.2020
Increased customer satisfaction by providing high-quality products and timely communication for 100 families on weekly basis.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs and ensure product readiness.
Established strong relationships with clients and suppliers, ensuring consistent client retention.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and recommendation.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Ensured high-quality produce by adhering to strict quality control measures during harvesting and packaging processes.
Calculated and achieved annual production needs to provide 26 weeks of 10-12 different varieties of organic produce for 100 families as well as providing at Toledo Farmers Market weekly.
Education
Bachelor of Arts - Backstage Theater Construction And Fine Art
State University Of New York At Albany
Albany, NY
05.2002
Skills
Client Account Management
Product Sales
Customer Needs Assessment
Sales Tracking
Verbal and Written Communication
Product Knowledge
Construction Techniques
Project material calculations
Timeline
Seamstress
American Canvas Products
03.2020 - 10.2023
Backroom Inventory Coordinator
HomeGoods
06.2019 - 03.2020
Owner/Operator Manager
Friendship Farms Community Supported Agriculture
03.2009 - 01.2020
Bachelor of Arts - Backstage Theater Construction And Fine Art