Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaime Musial-Salazar

Chicago,IL

Summary

Attentive Assistant Store Manager offering over Five years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working environments. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Knowledgeable Pizza Maker with over Five years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Dominos Pizza Inc.
Chicago, IL
07.2022 - Current
  • Delegated work to staff, setting priorities and goals.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Formed and sustained strategic relationships with clients.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Coached and developed store associates through formal and informal interactions.
  • Maintained inventory by checking merchandise to determine levels.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Delivered products to customer locations on time.
  • Understood and followed oral and written directions.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.

Assistant Manager

Daddy Cools Ice cream
Chicago, IL
06.2022 - Current
  • I oversee the routes the trucks run on and bill each store for the merchandise that was left.
  • I Collect and deposit all the money from the route everyday and make sure all the receipts are correctly formatted and accounted for.
  • I handle customer relations on a daily basis and help each customer stay satisfied and help correct any order issues or concerns.
  • I searched for new clients and continued expanding our business.
  • I delegate what is to be ordered from the factory everyday and used on each route.
  • I track and rotate all inventory in the stores and the trucks to ensure the freshest product is always being used.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Produced thorough, accurate and timely reports of project activities.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Delegated work to staff, setting priorities and goals.
  • Completed inventory audits to identify losses and project demand.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained up-to-date knowledge of company products and services.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Education

Some College (No Degree) - Elementary Education

Northern Illinois University
Dekalb, IL

Skills

  • Operations Oversight
  • Department Oversight
  • Records Management
  • Loss Prevention
  • Stock Management
  • Store Organization
  • Customer Relations
  • Attention to Detail
  • Problem-Solving
  • Shift Scheduling
  • POS Systems
  • Customer Service
  • Assignment Delegation
  • Customer Service Management
  • Inventory Counting
  • Flexible Schedule
  • Pricing and Markdowns
  • Display Setup
  • Customer Service and Engagement
  • Scheduling Coordination
  • Sales Expertise
  • Order Management
  • Budgeting and Cost Control
  • Incident Reports
  • Strategic Planning
  • Staff Scheduling
  • Cash Auditing
  • Work Planning and Prioritization
  • Billing
  • Inventory Control
  • Time Management
  • Staff Supervision

Languages

English
Native/ Bilingual
spanish
Native/ Bilingual

Timeline

Assistant Store Manager

Dominos Pizza Inc.
07.2022 - Current

Assistant Manager

Daddy Cools Ice cream
06.2022 - Current

Some College (No Degree) - Elementary Education

Northern Illinois University

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