Jaime Pacheco
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sorting Mentor/Acting Lead
(Thrift Books)
06.2022 - Current
- Able to explain the role of a sorter to new hires and act as a leader and role model for sorters
- Able to help sorters achieve and surpass their daily goals and reach incentives
- Be able to assist the sorting lead with relating information to sorters, achieving the set goal and setting up the sorting department for success
- Provide help on the production floor wherever and whenever it is needed.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Regularly assessed progress and provided feedback to support continued development.
- Monitored behavior and reported any incidents to appropriate personnel.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Developed and led special events that increased decision making, problem-solving and good judgment.
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Double checked records, daily reports, and on the floor audits to identify and correct incorrect working habits.
- Acted as liaison between company departments and warehouse teams.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept work areas neat, clean and free from debris.
- Monitored performance and safety practices of 8 Team members in warehouse.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Utilized sorting systems to sort items fast and accurately.
- Inspected items for damage or defects before sorting as part of quality control process.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
- Operated pallet jacks to move large and heavy items for sorting.
- Provided feedback to production team regarding product quality.
Cashier
Ebony Super Store
08.2021 - 08.2022
- Be able to communicate well and respond to situations properly
- Requires patience and discipline to handle encounters with different customers
- Must have been able to memorize the location and prices of items.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Identified and resolved discrepancies and errors in customer accounts.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Education
High School -
Dallas Carter
Dallas, TXSkills
- Behavioral Management
- Role Modeling
- Individual Tutoring
- Skill Development
- Scheduling
- Progress Monitoring
- Empathetic Approach
- Emotional Support
- Behavior Improvements
- Staff Management
- Records Management
- Teamwork and Collaboration
- Effective Leadership
Additional Information
I have been a mentor at Thrift books for over a year, in that time span I have learned the ins and outs of not only the production side of the Dallas PC but as well as the fulfillment side of operations. As the longest standing mentor for 2nd shift I have become a role model and leader for not only new hires and sorters but also for other mentors and aspiring workers. Everyday I help set up production for success by making sure everyone has the tools to achieve and surpass their goals by providing important information, creating an environment where people can perform at their full capacity both physically and mentally as well as filling in where needed.
Timeline
Sorting Mentor/Acting Lead
(Thrift Books)
06.2022 - Current
Cashier
Ebony Super Store
08.2021 - 08.2022
High School -
Dallas Carter