Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaime Patch

Rockford,IL

Summary

Proficient and caring nursing team member offering over 24 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

24
24
years of professional experience

Work History

Licensed Practical Nurse

OrthoIllinois
06.2023 - Current
  • Care for wounds, provided treatments, and assisted with procedures.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Reviewed patient history to verify conditions and current medications.
  • Evaluated patient histories, complaints, and current symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Delivered emotional support to patients and families during challenging times.
  • Provided patient education on health care issues and prescribed medications.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Obtain insurance authorization as necessary for diagnostic testing.
  • Greets patient appropriately and escorts them to the exam room
  • Maintains and reviews patient records, charts, and other pertinent information.

Licensed Practical Nurse/ Nursing Supervisor

Rockford Spine Center
05.2003 - 06.2023
  • Assisted in starting a new practice- procedures, protocols, policies, marketing while also being the provider and PA's nurse.
  • Aide in maintaining surgery schedule
  • Order diagnostic testing as indicated by the provider.
  • Follow up on outstanding testing
  • Surgical education as directed by the provider
  • Suture/Staple removal
  • Maintain proficient clinic workflow in clinic and also the providers personal schedule.
  • Made arrangements for providers continuing education seminars (e.g., booking courses, flights and hotels)
  • Accumulate and prepare board list x 2, log certificates, cme's, prepare and submit hospital case lists, maintain board timeline. Submit cme's/ certificates to boards when appropriate.
  • Assist in minor procedures; transverse process resection, carpal tunnel release done in the office.
  • Fit patients for dme; cervical collars, cervical traction units and shoulder pulley's
  • Provided condition specific patient education and anticipatory guidance, as well as care coordination, under the guidance of the Provider.
  • Change and reapply wound vacs.
  • Responded to and referred incoming telephone calls. Called patients with results of testing
  • Maintained and reviewed patient records, charts, and other pertinent information. Pre and Post operative results.
  • Aides in scheduling of testing and set up of referrals as needed.
  • Obtain and record vital signs and other appropriate information, such as height, drug allergies, current medications and presenting problem. Anticipates the needs of the patient and the practitioner during the visit. Ensure patient privacy and comfort during the visit; instruct patients in the diagnosis and treatment plan.
  • Prepares & organizes patient's office visit from known reason/procedure by ensuring that all appropriate tests, clinical information (e.g., diagnostic testing, consultation reports, outside reports, etc.) are ready for clinician review.
  • Nursing Supervisor responsibilities. (2009-2022), Position requirement was you had to be a nurse of a provider. Dr. Sweet retired 07/01/2023 the position was passed on to a fellow nurse. Established and made adjustments to nursing schedules to distribute required nursing skills to practices. Made changes in staffing on the basis of time off requests. Reviewed and updated policies, and changes in policies. Investigated and answer formal patient complaints and queries. Implemented corrective action plans. Implemented changes as requested by providers and upper management. Ensured nursing operational standards were met. Train new nursing staff. Evaluate nurses' performance. Preceptor to nursing students (Rock Valley College) Educate and train on spine specific disorders, treatment to nursing students as they did their rotation with our nursing team.



CNA

Rockford Orthopedic Associates
11.1999 - 05.2003
  • Clinic lead for Dr. Sweet
  • Roomed patients obtaining vitals, medical history, medication list, presenting problem.
  • Suture/staple removal
  • Ordered diagnostic testing as indicated by the provider
  • Change and reapply wound vacs.
  • Responded to and referred incoming telephone calls. Called patients with results of testing.
  • Tracked outstanding testing
  • Maintained and reviewed patient records, charts, and other pertinent information.
  • Prepared and organized patient's office visit from known reason/procedure by ensuring that all appropriate tests, clinical information (e.g., diagnostic testing results, consultation reports, outside reports, etc.) were ready for the clinician's review.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Obtained insurance authorization as necessary for diagnostic testing.
  • Surgery scheduler- Scheduled surgeries, coordinated specific equipment for the surgical cases, scheduled medical representatives (e.g., Medtronic, Depue, Spinal Cord monitoring) for surgical case. Scheduled medical and cardiac clearances as indicated by the provider. Scheduled laboratory testing appointments for pre operative lab work. Maintained surgeon's surgery schedule as indicated by provider.
  • Clinic float for Dr. Hagman, Dr. Nathan, Dr. Chmell, Dr. Barba, Dr. Jarrett, and Dr. Bush. Roomed patients, obtained chief complaint, ordered xrays, suture and staple removal. Assisted in maintaining the flow of patients in clinic. Removed casts as indicated by provider and assisted in applying casts. Dr. Bush- assisted with minor procedures such as ingrown toenails and casting for orthotics.
  • Phone operator- Answered incoming calls for 13 providers. Transferred calls to appropriate staff regarding patient concerns, appointments, and surgery.

Education

Licensed Practical Nurse - Nursing

Highland Community College
Freeport, Illinois
05.2003

CNA - Nursing

Rock Valley Community College
Rockford, Illinois
05.1999

Skills

  • Excellent communication skills, patient focused, excellent attention to detail, able to prioritize tasks and meet deadlines, strong interpersonal skills
  • Proven ability to interface with all customer levels (Physician, organization staff, insurance companies, patient and family members
  • Ability to multi task in a high paced environment with good organizational skills
  • Strong attention to detail
  • Strong clinical skills and knowledge
  • Effective coaching and mentoring skills
  • High degree of self-motivation, commitment and integrity

Timeline

Licensed Practical Nurse

OrthoIllinois
06.2023 - Current

Licensed Practical Nurse/ Nursing Supervisor

Rockford Spine Center
05.2003 - 06.2023

CNA

Rockford Orthopedic Associates
11.1999 - 05.2003

Licensed Practical Nurse - Nursing

Highland Community College

CNA - Nursing

Rock Valley Community College

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Jaime Patch