Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jaime Pena

Roma,TX

Summary

I'm a dedicated and hardworking individual with a strong background in customer service and insurance. I graduated from Roma High School with honors and perfect attendance, which reflects my commitment and reliability. I spent a year and a half working at Lino’s Pharmacy in Roma, Texas, where I learned the importance of attention to detail and helping people with care and professionalism. More recently, I worked at Allstate as a Medicare Benefit Advisor, where I helped clients understand their coverage options and guided them through the enrollment process. I'm now looking to grow in the insurance industry as an adjuster, where I can continue helping people and put my skills to good use.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer

Roma ISD
08.2022 - 05.2025
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Enhanced community engagement by organizing and leading local clean-up events.
  • Boosted donations to organization by strategizing and executing fundraising events.

Medicare Sales Representative

AllState
01.2025 - 04.2025
  • Built strong relationships with healthcare providers to ensure seamless coordination of plan benefits and coverage details.

Pharmacy Clerk

Linos Pharmacy
08.2023 - 01.2025
  • Verified prescription information prior to entry in pharmacy computer system.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.

Education

Law

Roma High School
Roma, TX
05-2024

Skills

  • Teamwork and collaboration
  • Leadership qualities
  • Computer skills
  • Customer service
  • Professional appearance
  • Organized and efficient
  • Problem-solving
  • Document management
  • Team leadership
  • Multitasking
  • Problem-solving abilities
  • Analytical thinking

Accomplishments


  • Trained and mentored 5 employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Got my Texas All Lines Adjuster Certification

Certification

  • Texas All Lines Adjuster License - 5/21/2025 - 1/31/2027

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medicare Sales Representative

AllState
01.2025 - 04.2025

Pharmacy Clerk

Linos Pharmacy
08.2023 - 01.2025

Volunteer

Roma ISD
08.2022 - 05.2025

Law

Roma High School