Jaime Pepper
Penns Grove,NJ
Summary
Retail sales professional with proven success in surpassing sales targets at Frito-Lay through effective product knowledge and customer engagement. Skilled in merchandising and inventory management, leveraging problem-solving abilities to enhance store operations and drive revenue growth. Committed to delivering outstanding service and fostering team collaboration. Experienced Non-CDL Driver recognized for high productivity and efficient task execution, specializing in safe driving, time management, and customer service for timely deliveries.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Representative
Frito-Lay
Newark, Delaware
10.2025 - Current
- Restocked merchandise and ensured displays were visually appealing.
- Collaborated with team members to achieve daily sales goals.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Monitored inventory levels and reported stock shortages to management.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Maintained attractive merchandise displays to maximize purchases.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Resolved customer complaints in a professional manner.
- Replenished stock shelves and displays according to store guidelines.
- Consistently met or exceeded sales quotas by assessing and meeting customer needs.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Tracked inventory levels through use of POS system and communicated low stock issues to supervisor.
- Designed and deployed new display ideas to improve accessibility to merchandise.
- Upsold additional products when appropriate to increase store revenue.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Processed returns, exchanges and refunds as per company policies.
- Created window displays that were attractive and inviting for shoppers.
- Recommended, selected and located merchandise based on customer desires.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Non-CDL Driver
Salem County Adult Daycare
Penns Grove, New Jersey
02.2025 - 07.2025
- Operated non-CDL vehicles to transport clients safely and efficiently.
- Assisted clients with boarding and disembarking from transportation vehicles.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Communicated effectively with staff regarding client needs during transport.
- Provided compassionate support to clients during their journeys to daycare services.
- Collaborated with team members to organize daily transportation schedules effectively.
- Ensured compliance with safety regulations while driving and managing passenger care.
- Documented transportation activities and reported any incidents or concerns promptly.
- Verified accuracy of orders prior to leaving the warehouse facility.
- Inspected vehicles prior to use for safety purposes.
- Complied with all applicable traffic laws and regulations when driving on public roads.
- Adhered to company policies and procedures at all times while on duty.
- Followed established safety guidelines while operating company vehicles.
- Stayed up-to-date on new routes, destinations, and traffic patterns as needed.
- Regularly communicated with dispatchers via two-way radio or other devices.
- Transported clients to specified destinations safely and on-time.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Retail Sales Associate
Pilot Flying J Travel Center
Penns Grove, NJ
04.2018 - 02.2024
- Greeted customers and addressed product inquiries, selections, and purchases.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Recommended, selected and located merchandise based on customer desires.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cross-sold products and services to increase average transaction value.
- Maintained organized store environment to enhance shopping experience.
- Handled returns and exchanges, resolving issues while adhering to company policies.
- Assisted in inventory management by accurately processing shipments and restocking merchandise.
- Developed strong relationships with clients, leading to increased loyalty and repeat visits.
- Collaborated with team members to consistently exceed monthly sales targets.
- Enhanced visual merchandising displays to attract more customers.
- Promoted special offers and events, driving awareness and increasing sales conversion rates.
Education
High School - General Studies
Salem High School
Salem, NJSkills
- Problem-solving skills
- Team collaboration
- Time management
- Retail sales expertise
- Product knowledge
- Professional appearance
- Stocking and receiving
- Store operations
- Sales proficiency
- Policy adherence
- Stock replenishment
- Display setup
- Product recommendations
- Independent judgment
- Order processing
- Brand representation
- Product merchandising
- Merchandise display
- Suggestive selling techniques
- Product promotions
- Loss prevention strategies
- Truck unloading assistance
- Display construction
- Reliability and responsibility
- Organizational skills
- Team cooperation strategies
- Inventory management and stocking
- Ability to lift 40 pounds safely
Certification
- Certified Driver's License : Class B
- CDL Class B Endorsements : Tanker, Passenger, School Bus, Air Brake
Timeline
Retail Sales Representative
Frito-Lay
10.2025 - Current
Non-CDL Driver
Salem County Adult Daycare
02.2025 - 07.2025
Retail Sales Associate
Pilot Flying J Travel Center
04.2018 - 02.2024
High School - General Studies
Salem High School