Jaime Pintado
New York,NY
Summary
Adept at enhancing operational efficiency, I leveraged safe driving practices and punctuality to exceed delivery targets at Reef Technology. My collaborative efforts with teams improved service quality, while expertise in vehicle inspection and safety procedures ensured compliance. Achieved a notable increase in customer satisfaction through skillful route planning and heavy lifting capabilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Box Truck Driver
Flat Rate Movers Inc
01.2022 - 08.2023
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Communicated with [Number]-member team to report delays in transportation, minor accidents, and arrival of shipments.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Maintained accurate records of deliveries, vehicle inspections, and other relevant documentation for compliance purposes.
Kitchen Assistant Manager
Reef Tech Kitchen
09.2020 - 07.2022
- Ensured compliance with all local regulations related to food handling, storage, and preparation procedures.
- Collaborated with front-of-house staff to address service bottlenecks, enhancing overall dining experience for guests.
- Developed strong working relationships with vendors leading to improved reliability of supply chain.
- Implemented energy-saving initiatives within the kitchen, reducing overall operational costs.
- Increased kitchen output by analyzing workflow patterns and adjusting tasks as necessary.
- Improved kitchen efficiency by streamlining processes and optimizing staff schedules.
- Coordinated catering orders for special events, ensuring timely delivery and exceptional presentation standards.
- Actively participated in continuous improvement initiatives aimed at enhancing kitchen operations.
- Assisted in managing daily operations, ensuring timely preparation of meals during peak hours.
- Enhanced customer satisfaction through ensuring consistent food quality and presentation.
- Optimized employee scheduling based on anticipated business levels to ensure adequate staffing during peak hours.
- Trained new kitchen staff members, fostering a positive team culture and improving overall productivity.
- Assisted in overseeing all aspects of food production while maintaining a clean and organized workspace.
- Collaborated with the head chef to develop new menu items, driving restaurant sales growth.
- Maintained a safe and sanitary work environment, adhering to strict health and safety guidelines.
- Reduced food waste by implementing effective inventory management practices and portion control techniques.
- Promoted cost-effective purchasing strategies, negotiating with suppliers for better pricing on ingredients and supplies.
- Handled customer concerns efficiently, resolving issues promptly to maintain high levels of satisfaction.
- Monitored food quality throughout meal preparation process from ingredient selection through plating.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Delivery Van Driver
Reef Technology
09.2020 - 06.2022
- Provided exceptional service to customers through effective communication of delivery statuses, addressing concerns promptly, and offering assistance when necessary.
- Assisted in training new hires by sharing best practices, company policies, and route information to ensure a smooth onboarding process.
- Increased overall team productivity by working collaboratively with fellow drivers to optimize workload distribution during peak periods.
- Handled cash transactions accurately at the point of delivery whenever required, ensuring secure depositing at the end of each shift.
- Collaborated with dispatchers to communicate any delays or obstacles encountered during deliveries, allowing for prompt adjustments to timelines or routes.
- Safeguarded company assets by diligently securing vehicles upon completion of each delivery task throughout shifts.
- Streamlined package sorting processes within warehouse facilities before embarking on deliveries through effective organization and prioritization.
- Assisted in inventory management through conducting regular stock checks and reporting discrepancies to the supervisor.
- Continuously adapted to the changing demands of delivery routes by incorporating alternative solutions or modifying plans based on real-time feedback.
- Enhanced route efficiency by meticulously planning daily delivery schedules, taking into account distance, traffic, and fuel consumption.
- Maintained a high level of professionalism and customer service while interacting with clients during pick-up and drop-off times.
- Documented all activities accurately within the provided tracking system for future reference or audit purposes.
Warehouse Worker
Jack's 99 Store
07.2016 - 05.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Line Cook
Ruby Tuesday
08.2012 - 08.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Education
High School Diploma -
Especializada University Garden
San Juan. PR05.2002
Skills
- Safe Driving Practices
- Local route knowledge
- Punctuality
- Heavy Lifting
- Vehicle Inspection
- Pallet Jack Operation
- Defensive Driving
- Safety Procedures
Certification
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- National Safety Council Defensive Driving Course (DDC) - National Safety Council.
Billingual
English and Spanish Full
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Box Truck Driver
Flat Rate Movers Inc
01.2022 - 08.2023
Kitchen Assistant Manager
Reef Tech Kitchen
09.2020 - 07.2022
Delivery Van Driver
Reef Technology
09.2020 - 06.2022
Warehouse Worker
Jack's 99 Store
07.2016 - 05.2019
Line Cook
Ruby Tuesday
08.2012 - 08.2015
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- National Safety Council Defensive Driving Course (DDC) - National Safety Council.
High School Diploma -
Especializada University Garden
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