
With over 25 years in nursing and a solid background in sales, exemplified by roles at GEICO and the State of Florida Department of Health, I excel in customer service and relationship building. My expertise in utilizing CRM tools and adherence to healthcare protocols showcases my ability to blend technical proficiency with empathetic patient care.
Optimized sales operations through effective use of CRM tools.
Identified client needs while engaging in conversations.
Completed required documentation ensuring accuracy and confidentiality.
Addressed and resolved customer inquiries in a fast-paced call center environment.
Built and developed client base.
Scheduled and managed client meetings with precision.
Facilitated understanding of comprehensive financial options to achieve long-term goals.
Suggested tailored solutions based on customer needs.
Cultivated lasting connections with clients.
Business Administration
Human Resources Management
Microsoft Office programs
8 month program Registered Medical Assistant
Sales licenses 20 44
2 14
Personal lines and life with annuities
25 years of nursing experience
Customer service
Typing 35 WPM
Computer experience
4.0 GPA
Care giver of the year