Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Jaime Powell

Jaime Powell

AUBURNDALE,FL

Summary

With over 25 years in nursing and a solid background in sales, exemplified by roles at GEICO and the State of Florida Department of Health, I excel in customer service and relationship building. My expertise in utilizing CRM tools and adherence to healthcare protocols showcases my ability to blend technical proficiency with empathetic patient care.

Overview

18
18
years of professional experience

Work History

Sales Associate

GEICO, Government Employees Insurance
05.2024 - Current

Optimized sales operations through effective use of CRM tools.

Identified client needs while engaging in conversations.

Completed required documentation ensuring accuracy and confidentiality.

Addressed and resolved customer inquiries in a fast-paced call center environment.

Sales Associate

Primerica
06.2023 - 05.2024

Built and developed client base.

Scheduled and managed client meetings with precision.

Facilitated understanding of comprehensive financial options to achieve long-term goals.

Suggested tailored solutions based on customer needs.

Cultivated lasting connections with clients.

Certified Nursing Assistant

State of Florida Department of Health
03.2007 - 04.2024
  • Delivered prompt assistance in both emergency and standard paging cases to determine requirements and offer care.
  • Executed designated physical therapy exercises to aid movement.
  • Supported patient feeding and monitored consumption to ensure nutritional goals.
  • Supported clients managing chronic illnesses including respiratory failure, diabetes as well as neuromuscular disorders.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assessed patient health measurements with accuracy and consistency.
  • Performed comprehensive assessments to detect relevant symptoms, behavioral patterns, and wound care needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported patients in maintaining hygiene by aiding in tasks such as teeth brushing and bathing.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Documented patient information and care activities in electronic health record.
  • Delivered high-quality care to Type patients in hospital facility.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

Bachelor Of Administrative Studies - Business Administration And Management

Florida Technical College , Lakeland, FL

Business Administration

Human Resources Management

Microsoft Office programs


Certificate - Medical Assistant

Keiser University, Lakeland, FL
03.2016

8 month program Registered Medical Assistant

Certificate - Nursing

Concorde Career College, Tampa, FL
03.2007

Skills

    Sales licenses 20 44

    2 14

    Personal lines and life with annuities

    25 years of nursing experience

    Customer service

    Typing 35 WPM

    Computer experience

  • Upselling
  • Problem-solving skills
  • Policy and procedure adherence
  • Sales training
  • Relationship building
  • Flexible schedule
  • Adapt to diverse groups
  • Product sales
  • Cash handling accuracy
  • Multi-tasking strength
  • Prospecting and telemarketing
  • Listening skills
  • Goal tracking
  • Written and oral communication skills
  • Price quote preparation
  • Cleaning techniques
  • Friendly and outgoing
  • Time management
  • Customer needs assessment

Accomplishments

4.0 GPA

Care giver of the year

  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Sales Associate - GEICO, Government Employees Insurance
05.2024 - Current
Sales Associate - Primerica
06.2023 - 05.2024
Certified Nursing Assistant - State of Florida Department of Health
03.2007 - 04.2024
Florida Technical College - Bachelor Of Administrative Studies, Business Administration And Management
Keiser University - Certificate , Medical Assistant
Concorde Career College - Certificate , Nursing
Jaime Powell