Jaime Quelette
Columbus,OH
Summary
I have over 25 years of customer experience! I'm a self-starter and very motivated. I'm an enthusiastic worker committed to achieving goals and producing results. I'm dedicated to improving productivity using abstract thinking and problem solving.
Overview
23
23
years of professional experience
Work History
Administrative Support III-Information Services
Nationwide Children's Hospital
02.2024 - Current
- Process reimbursements for managers, directors, and doctors.
- Manage calendars for managers, directors, & doctors.
- Schedule Meetings for managers, directors, and doctors.
- Schedule meeting rooms & conference rooms.
- Schedule EPIC exams & classes.
- Proctor exams in-person & remotely.
- Monthly timesheets for doctors.
- Catering & Flower orders.
Property Bookkeeper
WJ3 Properties LLC
09.2019 - Current
- Data entry-enters data & monthly numbers for 25 rental properties into Excel.
- Payroll-pays all sub-contractors for material and labor.
- Manages business banking account.
- Prepares deposits.
- Scheduling-schedules appointments for contractors, applicants, and business to business meetings.
Administrative Secretary
Columbus City Schools
11.2013 - 02.2024
- Managed the Main Office.
- Data Entry-Daily Attendance & Student Records.
- Kronos-Staff Timekeeping.
- Enters staff coverage into Red Rover.
- Creates purchase orders with the Treasurer for ordering supplies for the building (office supplies & furniture).
- Ordered supplies for the main office and staff needs.
- Prepared deposits to be picked up by Garda.
- Scanned important documents, prepared packets for principal for hearings, prepared presentations for principal for meetings.
- Answering incoming calls, assisting any visitor at the front door, principals, teachers, staff, and students.
- Communicated on a phone, PA system, and walkie talkie with staff during the school day.
Routing Specialist
Sears Logistics
06.2012 - 09.2013
- Dispatcher-made calls to other distribution centers and answered transferred incoming call.
- Monitored and adjusted daily delivery capacity across 500 trucks.
- Analyzed information on trucks productivity and performance to identify opportunities and provide recommendations.
- Researched, interpreted, and conveyed data to both internal and external customers.
- Predicted and planned for potential trends while also reacting to and problem solving for spontaneous changes.
- Assisted in managing and leading a team of 10 associates which included providing training and coaching.
Collections Agent
Discover Financial Services, DFS
07.2009 - 09.2012
- Worked in 30 day collections.
- Called Discover customers to collect payments.
- Set up payments over the phone and set up future automatic payments.
- Lead meetings with different teams from different departments.
- Helped distribute incentives throughout the call center to the top collectors.
Cashier/Head Cashier/In-Store Vendor
Lowe's Home Improvement
06.2001 - 05.2009
- Cashiers-ran cash register.
- Return desk-returned merchandise for customers.
- Head cashiers-supervised the front end cashiers, prepared cash drawers in the mornings, drops on tills, counted money in the cash office.
- Cash Office-counted drawers and prepared deposits.
- In-store vendor-built displays, inventory counts, stocked shelves, & assisted customers.
Accounts Receivable Clerk
The Wheel Group
01.2005 - 06.2006
- Accounts Receivable
- Posted payments & prepared deposits.
- Applied credits to customer accounts.
- Made collections calls.
- Inventory management.
- Corporate ordering.
- Scheduled appointments for installations.
Education
No Degree - Business Management, Human Resources, & Marketing
Columbus State Community College
Columbus, OHHigh School Diploma -
Jonathan Alder High School
Plain City, OH06.2000
Skills
- Data Analysis Logistics
- Operations Critical Thinking
- Complex Problem Solving
- Negotiation
- Communication
- Problem Solving
- Customer Service
- Reading Comprehension
- Judgement/Decision Making
- Project Management
- Leadership
- Patience
- Reliable
- Professional
- Organized
- Time Management
- Team Player
- Fast Learner
- Multitasking
- Motivated
Timeline
Administrative Support III-Information Services
Nationwide Children's Hospital
02.2024 - Current
Property Bookkeeper
WJ3 Properties LLC
09.2019 - Current
Administrative Secretary
Columbus City Schools
11.2013 - 02.2024
Routing Specialist
Sears Logistics
06.2012 - 09.2013
Collections Agent
Discover Financial Services, DFS
07.2009 - 09.2012
Accounts Receivable Clerk
The Wheel Group
01.2005 - 06.2006
Cashier/Head Cashier/In-Store Vendor
Lowe's Home Improvement
06.2001 - 05.2009
No Degree - Business Management, Human Resources, & Marketing
Columbus State Community College
High School Diploma -
Jonathan Alder High School