Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaime Ramos

Madison,TN

Summary

Professional custodian with strong focus on team collaboration and achieving results. Skilled in maintaining clean, safe environments and adapting to changing needs. Known for reliability, effective communication, and strong organizational skills. Prepared to lead custodial operations with commitment to high standards and delivering impactful results.

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

20
20
years of professional experience

Work History

Produce Team Lead

Publix Grocery Store
02.2022 - Current
  • Enhanced team performance by providing ongoing training and coaching on produce handling techniques.
  • Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
  • Maximized customer satisfaction through efficient product rotation and restocking practices.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Lead Custodian

Vanderbilt University
08.2009 - Current
  • Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
  • Performed custodial duties to maintain area in clean and habitable condition.
  • Sanitized and maintained floors by sweeping, mopping and refinishing.
  • Promoted a safe working environment through regular inspections and prompt resolution of potential hazards.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Assistant Food Service Director

Aramark
01.2011 - 03.2020
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Purchased food and cultivated strong vendor relationships.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored and tracked budgets and expenses.
  • Purchased and maintained office supplies.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.

Billing Specialist

The Tennesseean
08.2005 - 03.2009
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Created improved filing system to maintain secure client data.
  • Reconciled accounts receivable to general ledger.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

Education

Associate of Science - Accounting

Illinois Central College
East Peoria, IL
05-1993

Skills

  • Customer service
  • Positive attitude
  • Dedicated team player
  • Mail handling
  • Prioritizing work
  • Bookkeeping
  • Cleaning
  • Team management

Languages

Spanish
Professional Working

Timeline

Produce Team Lead

Publix Grocery Store
02.2022 - Current

Assistant Food Service Director

Aramark
01.2011 - 03.2020

Lead Custodian

Vanderbilt University
08.2009 - Current

Billing Specialist

The Tennesseean
08.2005 - 03.2009

Associate of Science - Accounting

Illinois Central College

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