Jaime Richey
Marshall,IL
Summary
Strategic Business Administrator with 20+ years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind.
Overview
23
23
years of professional experience
Work History
Villas of Holly Brook
Meridian Senior Living
02.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and residents.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new prospects and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy staff or residents.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Administrator
Heritage Woods Of Charleston
07.2013 - 01.2018
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Entered and maintained departmental records in company database.
- Coordinated with human resources department to handle payroll and personnel databases.
- Managed day-to-day development issues.
- Developed monthly reports.
- Represented company at conferences and seminars to boost outreach.
- Oversaw process improvement initiatives.
- Streamlined workflow.
- Prepared operational and salary budgets.
- Evaluated business data and reported o findings to inform stakeholders.
- Developed strategic plans and initiatives.
- Spearheaded marketing initiatives.
- Executed training programs.
- Drove specification, scheduling, status and review processes.
- Oversaw adequacy and soundness of organization's financial structure.
- Directed managers of rapidly growing team.
- Observed all laws, regulations and other applicable obligations.
- Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
Office Manager
Union Hospital
11.2000 - 06.2013
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Reported to senior management on organizational performance and progress toward goals.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Bachelor of Science - Business Administration
Indiana Wesleyan University
Marion, INSkills
- Compliance Requirements
- Quality Assurance
- Confidential Records Management
- Staff Supervision
- Staff Training
- Operational Efficiency
- Customer Relationships
- Business Correspondence
- Time Management
- Annual Budget Development
- Operations Management
Timeline
Villas of Holly Brook
Meridian Senior Living
02.2018 - Current
Administrator
Heritage Woods Of Charleston
07.2013 - 01.2018
Office Manager
Union Hospital
11.2000 - 06.2013
Bachelor of Science - Business Administration
Indiana Wesleyan University
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