Jaime Rivera

• Frequently rounding the 362-bed acute care facility to monitor care delivery, oversee service quality, and direct patient care activities as needed.
• Provided support throughout the hospital and promoted ED throughput by communicating effectively with bed control.
• Communicate with the multidisciplinary team to ensure quality care and promote decision-making in times of uncertainty.
• Performed direct patient care only as needed, within the scope of practice and competence.
• Supervised nursing staff and coordinated patient care across multiple departments.
• Managed daily operations and addressed staffing issues in a fast-paced environment.
• Addressed guest complaints promptly and professionally.

• Managed four and five-patient caseloads, served as a healthcare team leader, delegated tasks appropriately, and demonstrated appropriate accountability.
• Contribute to the individualized plan of care that reflects an assessment, planning, implementation, and evaluation of the outcomes of that plan.
• Practice customer service standards defined by the service area, medical center, and specified department.
• Educated and counseled patients and caregivers on discharge plan objectives, wound management, disease management, and medication self-administration.
• Evaluated patient care needs, prioritized treatment, and maintained patient flow.
• Demonstrated critical thought and judgment in delivering care and managing acute and chronic pain.

• Provide patient education and anticipate patient and significant other learning needs and readiness.
• Inform patients and families about their care, medication, treatments, and procedures. I educated them to be active participants in their care, to ask questions, and to participate with caregivers in developing their care plans.
• Assessing, planning, evaluating, and implementing patient care following accepted practice and organizational policy standards.
• Assess and identify patients' needs, then implement and monitor the patient's medical plan and treatment.

• Charge 2 times a week, ensuring all nursing functions within the department run smoothly and efficiently.
• Provided guidance and support to help staff through challenging situations as they arise.
• Oversee patient admissions, transfers, and discharges.
• Record and maintain accurate reports.
• Mentor and train new staff while supporting and guiding all staff members.

• Conducted patient assessments and developed tailored care plans to meet individual needs.
• Administered appropriate vaccine information during clinic visits for patient education.
• Initiated and maintained peripheral IVs throughout infusion treatments.
• Monitored infusion processes for complications and collaborated with medical doctors on issue resolution.
• Prepared to manage minor allergies, anaphylaxis, and respiratory emergencies effectively.

Bed Coordinator (Cross-trained)

• Served as Bed Coordinator, cross-trained to optimize patient bed assignments.
• Collaborated with the house supervisor to ensure proper bed allocation based on patient needs.
• Facilitated real-time monitoring of transfers, admissions, and discharges for seamless patient flow.

• Assisted all clients at the LA County shelters and hotels by screening patients for all signs and symptoms of COVID-19.
• Trained new RN's on the proper way to test for COVID-19.
• Charge of LVNs and CNAs, scheduling, and assignments.
• Screened new clients coming into the facility with the LVNs, taking temperatures and other necessary screenings during the shift.
• Work closely with the LA County Department and the case manager for patient safety.

• Trained as charge nurse due to staffing shortages, relieving three times weekly and assisting other units.
• Communicated with bed coordinator to facilitate appropriate admissions.
• Delegated assignments and supervised staff according to training levels and patient acuity.
• Provided guidance and maintained a clean working environment for nursing staff.
• Assisted in orienting new employees and acted as preceptor for float nurses and students.
• Managed caseload of up to five patients with diverse medical conditions.
• Utilized strong assessment skills to determine necessary patient care outcomes.

House Supervisor (cross-trained)

• Oversaw day-to-day operations as House Supervisor, ensuring patient safety and timely care.
• Ensure patient flow, and coordinate emergency responses.
• Work closely with the bed coordinator to ensure appropriate patient bed assignments based on patient needs, staff skills, infection control, and physician preferences.
• Rounded on staff and patients to ensure patient safety throughout the hospital.
• Assist with direct patient care as needed.