Jaime Rivera Jr
Lyndhurst,NJ
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
10
10
years of professional experience
Work History
Barber
Substance Salon
11.2021 - Current
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Collaborated with other salon professionals to create a positive and welcoming atmosphere for all customers.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
Front End Cashier
Whole Food Market
08.2020 - 10.2021
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Collaborated with team members to ensure seamless store operations during busy periods.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
Assistant Manager
Bareburger
08.2019 - 03.2020
- .
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Server
Zinburger Wine & Burger Bar
08.2015 - 09.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Representative
COTY Inc., R&D
03.2014 - 11.2015
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Certificate of Completion - Cosmetology
Parisian Beauty Academy, Paul Mitchell Partner School
Hackensack, NJ10.2021
Associate of Arts - Hospitality
Bergen Community College
Paramus, NJ05.2017
High School Diploma -
Lyndhurst High School
Lyndhurst, NJ06.2014
Skills
- Public Speaking
- Articulation
- Confident Body Language
- Memorable Analogies
- Social Media Savvy
- Conflict Resolution
- Humor Integration
Languages
Spanish
Professional Working
Timeline
Barber
Substance Salon
11.2021 - Current
Front End Cashier
Whole Food Market
08.2020 - 10.2021
Assistant Manager
Bareburger
08.2019 - 03.2020
Server
Zinburger Wine & Burger Bar
08.2015 - 09.2018
Sales Representative
COTY Inc., R&D
03.2014 - 11.2015
Certificate of Completion - Cosmetology
Parisian Beauty Academy, Paul Mitchell Partner School
Associate of Arts - Hospitality
Bergen Community College
High School Diploma -
Lyndhurst High School