Jaime Rocafuerte Jr
Yorktown Heights,NY
Summary
Motivated and dependable professional with experience in logistics, operations, and customer service within fast-paced environments. Demonstrates a strong ability to quickly learn new systems, manage competing priorities, and support efficient, compliant operations. Background includes inventory management, vendor coordination, and administrative support, with a focus on accuracy and process improvement. Proven ability to work both independently and collaboratively, contributing to team objectives while maintaining accountability for individual responsibilities. Skilled in coordinating vendor deliveries, maintaining inventory records, and ensuring accurate and timely receiving processes. Strong communicator and problem-solver with experience resolving customer issues and improving workflow efficiency. Dependable and detail-oriented, committed to meeting deadlines, upholding safety and compliance standards, and delivering consistent, high-quality results in support of organizational goals.
Overview
6
6
years of professional experience
Work History
School Support Assistant
West Point Elementary School
West Point, NY
02.2025 - Current
- Organized and maintained classroom materials and resources to ensure a conducive learning environment.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Liquor Store Clerk
Sterling Cellars
Mahopac, NY
09.2023 - 02.2025
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Received payments by cash, credit, and personal check and remitted correct change.
- Supported loss prevention efforts by monitoring store activity and reporting suspicious behavior to management.
- Collaborated with suppliers to coordinate timely deliveries and optimize inventory turnover rates.
Camp Counselor
Mohawk Day Camp
White Plains, NY
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
Print and Marketing Associate
Staples
Yorktown Heights, NY
10.2021 - 05.2023
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Managed cross-functional projects, ensuring timely delivery of high-quality marketing materials.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Optimized digital file formats for best possible printing results through proper image resolution adjustments.
- Incorporated selling skills and product and service knowledge to meet customer needs.
Zoom Director
Yorktown Jewish Center
Yorktown Heights, NY
10.2020 - 05.2021
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Enhanced film production quality by assisting with lighting setup and camera operation.
- Developed and implemented new operational policies to improve resource allocation and service delivery.
Education
Bachelor of Science - Criminal Justice
Pace University
Pleasantville, NY05.2024
Skills
- Customer Service
- Cleanliness and Organization
- Team collaboration
- Telephone and email etiquette
- Database entry
- Inventory management
- Research and analytical skills
- Written communication
- Professionalism
- Heavy Lifting
- Scheduling and planning
- Multitasking and time management
Hours Per Week
- West Point Elementary School 40 hours per week.
- Sterling Cellars 30 to 32 hours per week.
- Mohawk Day Camp 40 hours per week.
- Staples 24 to 28 hours per week.
- Zoom Director 8 -12 hours per week.
Timeline
School Support Assistant
West Point Elementary School
02.2025 - Current
Liquor Store Clerk
Sterling Cellars
09.2023 - 02.2025
Camp Counselor
Mohawk Day Camp
06.2023 - 08.2023
Print and Marketing Associate
Staples
10.2021 - 05.2023
Zoom Director
Yorktown Jewish Center
10.2020 - 05.2021
Bachelor of Science - Criminal Justice
Pace University