Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaime Rodriguez

Corona,CA

Summary

Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sr. Sales Engineer

Caplugs
05.2012 - Current
  • Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
  • Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
  • Developed and managed complex sales programs and project structures, schedules, budgets and resource plans.
  • Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
  • Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
  • Collaborated with sales and engineering to meet and exceed revenue targets.
  • Built relationships through exceptional client service delivery and maintained productive networks to support business development.
  • Facilitated functional and technical discovery sessions with team members, customers, potential customers and vendors.
  • Mastered company product line and configured live product and software demonstrations.
  • Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Presented technical presentations to clients to explain product features and benefits.
  • Collaborated with cross-functional teams to deliver successful product implementations.
  • Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
  • Utilized creative problem-solving skills to overcome technical challenges in the sales process.
  • Delivered technical presentations matching audience level of expertise to explain products and services to customers.
  • Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
  • Tracked sales data for analysis and forecasting.
  • Created product training plans centered on customer success and satisfaction.
  • Helped team implement successful sales strategies for complex engineering projects.

Design Engineer

Shercon
01.2007 - 05.2012
  • Effectively managing multiple projects with varying scopes, schedules, and team structures, defining timelines and milestones, creating project paths, delegating tasks,
    identifying, and resolving project constraints, resulting in nearly 100% on-time and within-budget delivery.
  • Enabling quick yet highly informed decision-making by collecting and analyzing information, conducting technical and design reviews for quality control plans and control system design drawings, and compiling the findings into compelling technical presentations.
  • Addressed design challenges and evaluated alternative design models to meet project requirements.
  • Ensuring smooth daily operations by being exceptionally resourceful in resolving various issues, developing innovative technical solutions, and providing technical project
    development support to confirm proper sequence of operations.
  • Drafted documentation detailing design requirements and technical specifications.

Rubber Products Project Manager

Shercon
06.2001 - 01.2007
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Quality Control Manager

Shercon
09.1999 - 06.2001
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Improved quality processes for increased efficiency and effectiveness.

Education

Associate Degree in Mechanical Engineering - Engineering Mechanics

Rio Hondo College
Whittier, CA
06.1996

Skills

  • Outstanding Communication and Interpersonal Skills
  • Exceptional Organizational skills
  • Collaborative Team Player
  • Independent and Resourceful
  • Creative and Pragmatic Problem-Solver
  • Superb Rapport-Building
  • Data-Driven Decision-Making
  • Flexible and Adapts to Changes
  • Project Management
  • Report Preparation
  • Customer Service
  • Solidworks (CAD)
  • Microsoft Office and Other Commonly Used Software

Certification

  • TLARGI Certified (The Los Angeles Rubber Group Inc.)
  • Autocad, Autodesk Inventor & Solidworks Certified

Timeline

Sr. Sales Engineer

Caplugs
05.2012 - Current

Design Engineer

Shercon
01.2007 - 05.2012

Rubber Products Project Manager

Shercon
06.2001 - 01.2007

Quality Control Manager

Shercon
09.1999 - 06.2001

Associate Degree in Mechanical Engineering - Engineering Mechanics

Rio Hondo College

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Jaime Rodriguez